ServiceNow Implementation Specialist

Are you a technical expert with a passion for helping businesses optimize their operations? Do you have experience implementing ServiceNow solutions and driving successful outcomes for clients? Then we have the perfect opportunity for you as a ServiceNow Implementation Specialist at Accenture!As a leading global professional services company, Accenture is at the forefront of digital transformation, helping organizations across industries harness the power of technology to drive growth and innovation. As a ServiceNow Implementation Specialist, you will play a pivotal role in our clients' journey towards digital excellence by leveraging your skills and expertise to implement and customize ServiceNow solutions. You will work with our team of talented professionals to deliver innovative solutions that solve complex business challenges and drive tangible results for our clients.To succeed in this role, you must possess a strong technical background and a deep understanding of ServiceNow's capabilities. You should also have excellent communication and problem-solving skills, a customer-centric mindset, and a drive to continuously learn and grow. If you are ready to take on an exciting and challenging role and be part of a dynamic team, we want to hear from you!

1. Implement and customize ServiceNow solutions for clients to meet their unique business needs.
2. Work closely with clients to understand their business processes and requirements and provide expert guidance on how to best leverage ServiceNow to optimize their operations.
3. Collaborate with a team of talented professionals to deliver innovative solutions that solve complex business challenges and drive tangible results for clients.
4. Serve as a subject matter expert on ServiceNow, staying up-to-date on the latest updates and capabilities to continuously improve and enhance client solutions.
5. Prepare and present demos, workshops, and training sessions to showcase ServiceNow capabilities and best practices.
6. Develop and maintain strong relationships with clients, acting as a trusted advisor and building long-term partnerships.
7. Act as a project manager, overseeing the entire implementation process from planning to deployment and ensuring timely delivery of solutions within budget.
8. Identify and troubleshoot technical issues that may arise during implementations, finding effective solutions and ensuring client satisfaction.
9. Conduct thorough testing and quality assurance to ensure all solutions meet client requirements and are bug-free.
10. Continuously seek opportunities for process improvement and efficiency, providing recommendations to enhance the overall implementation process.
11. Participate in the development and delivery of training materials and documentation to support client adoption and usage of ServiceNow solutions.
12. Keep accurate records of project progress, timelines, and deliverables using project management tools and methodologies.
13. Collaborate with sales teams to identify new business opportunities and support the sales process by providing technical expertise and solution demonstrations.
14. Maintain a high level of professionalism and customer-centric attitude in all interactions with clients and colleagues.
15. Act as a mentor and coach for junior team members, sharing knowledge and providing guidance on ServiceNow implementation best practices.

According to JobzMall, the average salary range for a ServiceNow Implementation Specialist in Minneapolis, MN, USA is $80,000 - $110,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the individual is working for.

Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions.