Accenture

ServiceNow Implementation Specialist

Accenture
Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a dynamic and motivated individual with a passion for technology and a strong background in ServiceNow? Look no further! Accenture is currently seeking a talented ServiceNow Implementation Specialist to join our team. As an Implementation Specialist, you will play a critical role in designing, developing, and implementing ServiceNow solutions for our clients. We are looking for someone who is driven, detail-oriented, and has a strong understanding of the ServiceNow platform. If you are ready for a challenging and rewarding career, we want to hear from you!

  1. Design, develop, and implement ServiceNow solutions for clients.
  2. Serve as a subject matter expert on the ServiceNow platform.
  3. Collaborate with clients and team members to gather requirements and develop solutions that meet their needs.
  4. Troubleshoot and resolve issues related to ServiceNow implementations.
  5. Stay up-to-date on the latest ServiceNow features and functionality.
  6. Train and educate clients and team members on the use of ServiceNow.
  7. Create and maintain technical documentation for ServiceNow implementations.
  8. Work closely with project managers to ensure timely and successful delivery of projects.
  9. Proactively identify and recommend improvements to clients' ServiceNow implementations.
  10. Maintain a high level of customer satisfaction through effective communication and timely delivery of solutions.
  11. Continuously improve processes and procedures for ServiceNow implementations.
  12. Collaborate with other team members to share knowledge and best practices.
  13. Demonstrate a strong understanding of business processes and how they can be supported by ServiceNow.
  14. Keep up-to-date with industry trends and innovations in the ServiceNow space.
  15. Adhere to Accenture's code of ethics and values at all times.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications

  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Strong Understanding Of It Service Management (Itsm) Processes And Best Practices.

  • At Least 3 Years Of Experience Working With Servicenow, Including Implementation And Configuration.

  • Experience In Project Management, Including Leading And Managing A Team.

  • Servicenow Certifications Such As Certified Implementation Specialist And Certified System Administrator.

Required Skills

  • Change Management

  • Communication Skills

  • Project Management

  • Analytical Thinking

  • Team Leadership

  • Business acumen

  • Process optimization

  • Problem-Solving

  • Stakeholder management

  • Technical Knowledge

  • Servicenow Expertise

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow Implementation Specialist in Austin, TX, USA is between $80,000 and $120,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, bonuses and other benefits may also be included in the total compensation package.

Additional Information
Accenture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 13th, 2024
Apply BeforeMay 10th, 2026
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