Accenture

ServiceNow Implementation Specialist

Accenture
Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated individual with a passion for ServiceNow technology? Do you have experience in implementing and customizing ServiceNow solutions? Accenture is seeking a ServiceNow Implementation Specialist to join our team and help our clients maximize the value of their ServiceNow investment. As a ServiceNow Implementation Specialist, you will play a pivotal role in designing and implementing customized solutions to meet our clients' specific business needs. We are looking for candidates who are dedicated, detail-oriented, and have a strong understanding of ServiceNow best practices. If you have a proven track record of successful ServiceNow implementations and are looking for a challenging and rewarding career, we want to hear from you!

  1. Design and implement customized ServiceNow solutions for clients to meet their specific business needs.
  2. Collaborate with clients to understand their requirements and provide expert recommendations for ServiceNow implementation.
  3. Utilize your strong understanding of ServiceNow best practices to ensure high-quality and efficient implementations.
  4. Work closely with the project team to develop project plans and timelines for ServiceNow implementation.
  5. Conduct thorough testing and debugging of customized solutions to ensure they meet client expectations.
  6. Provide technical guidance and support to clients during the implementation process.
  7. Continuously monitor and evaluate the effectiveness of ServiceNow solutions, making necessary adjustments and improvements.
  8. Stay updated on the latest ServiceNow developments and incorporate them into the implementation process.
  9. Communicate progress and potential roadblocks to project managers and clients regularly.
  10. Train end-users on how to effectively use the implemented ServiceNow solutions.
  11. Act as a subject matter expert on ServiceNow technology and provide guidance and support to team members.
  12. Maintain accurate documentation of implemented solutions and processes.
  13. Participate in team meetings and contribute ideas for improving implementation processes and strategies.
  14. Collaborate with other team members to troubleshoot and resolve any technical issues during implementation.
  15. Uphold Accenture's high standards of professionalism and client satisfaction.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications

  • Extensive Knowledge Of Servicenow Platform: The Ideal Candidate Should Have A Deep Understanding Of The Servicenow Platform And Its Capabilities, Including Service Management, It Operations Management, And Service Automation.

  • Experience With Implementing Servicenow Solutions: The Candidate Should Have A Track Record Of Successfully Implementing Servicenow Solutions For Clients In Various Industries, With A Strong Understanding Of Implementation Methodologies And Best Practices.

  • Technical Expertise: The Candidate Should Possess Strong Technical Skills, Including Experience With Javascript, Html, Css, And Other Web Development Languages. Knowledge Of Scripting Languages Such As Powershell And Python Is Also Desirable.

  • Project Management Skills: The Candidate Should Have Experience In Managing Projects And Leading Cross-Functional Teams To Deliver Servicenow Solutions. Excellent Organizational, Planning, And Communication Skills Are Essential For Success In This Role.

  • Servicenow Certifications: The Candidate Should Hold Relevant Servicenow Certifications, Such As Certified Implementation Specialist And Certified Servicenow System Administrator. These Certifications Demonstrate The Candidate's Expertise And Commitment To The Servicenow Platform.

Required Skills

  • Change Management

  • Project Management

  • Data Analysis

  • Communication

  • Problem Solving

  • Incident Management

  • Technical

  • Process design

  • Workflow automation

  • Stakeholder engagement

  • System integration

  • Servicenow Configuration

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow Implementation Specialist in Los Angeles, CA, USA is $85,000-$130,000 per year. Factors such as experience, education, and specific job responsibilities can affect the actual salary within this range.

Additional Information
Accenture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 13th, 2024
Apply BeforeJune 9th, 2026
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