Accenture

ServiceNow Business Analyst

Accenture
Phoenix, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Accenture, we are looking for an experienced ServiceNow Business Analyst to join our team and help us leverage ServiceNow to improve our IT workflow and operations. In this role, you will work with our IT teams to define, develop and deploy ServiceNow solutions that will enable our business to efficiently manage IT operations and deliver services.The ideal candidate for this role is an experienced ServiceNow Business Analyst with a demonstrated ability to analyze business requirements and develop ServiceNow solutions to meet those requirements. You should have a deep understanding of the ServiceNow platform and the ability to design and develop ServiceNow modules, reports, and resources. Additionally, you should have a strong background in IT operations and be able to identify areas of improvement in order to maximize efficiency.We want someone who is passionate about IT and eager to use ServiceNow to help our business run more efficiently. If you possess the required qualifications and love working with the ServiceNow platform, please submit your application today!

Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications

  • Excellent Communication And Interpersonal Skills

  • Strong Knowledge Of Servicenow Architecture And Implementation

  • Proven Experience In Itil/Itsm Processes And Understanding Of Servicenow Platform

  • Solid Project Management And Organizational Skills

  • Ability To Develop And Write Technical/Functional Requirements

  • Demonstrated Experience In System Design And Configuration

  • Proven Ability To Troubleshoot And Resolve Complex Technical Issues

  • Ability To Work Independently And With A Team In A Fast-Paced Environment

Required Skills

  • Documentation

  • Change Management

  • Project Management

  • Testing

  • Vendor Management

  • Troubleshooting

  • Data Analysis

  • ITIL

  • Communication

  • Problem Solving

  • Scripting

  • agile

  • Reporting

  • Requirements Gathering

  • Configuration

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a ServiceNow Business Analyst in Phoenix, AZ, USA is $75,000 - $100,000 per year. This salary range depends on the analyst's experience, the size of the company, and the complexity of the project.

Additional Information
Accenture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 2nd, 2023
Apply BeforeJuly 20th, 2025
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