
Service Desk Management Application Support Engineer
Accenture is looking for an experienced, communicative, and passionate Service Desk Management Application Support Engineer to join our world-class team. In this role, you will be responsible for providing technical expertise in the development and maintenance of applications used by our Service Desk team. The successful candidate will have a strong track record of problem-solving, excellent customer service and communication skills, and a keen eye for detail.To be successful in this role, you should have a thorough understanding of Service Desk Management applications, including ticketing, asset, and inventory management systems, as well as the ability to troubleshoot and resolve any technical issues that may arise. The ideal candidate should have a minimum of 3 years of experience in a similar role and be comfortable working with a variety of software, programming languages, and operating systems. Excellent communication and problem-solving skills are also essential. If you are a motivated self-starter who is passionate about technology and service delivery, we want to hear from you.
Strong Technical Aptitude
Excellent Communication And Interpersonal Skills
Excellent Problem-Solving Skills
Knowledge Of Service Desk Management Applications
Experience With Database Architecture
Proven Customer Service Experience
Proven Experience In System Administration
Ability To Multitask And Prioritize Tasks
Documentation
Networking
Troubleshooting
ITIL
Communication
Scripting
Incident Management
Problem Management
customer service
Automation
Collaboration
Analysis
Monitoring
Configuration
Remote Support
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Creative Thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Service Desk Management Application Support Engineer in Bengaluru, Karnataka, India is between Rs 4,15,000 and Rs 7,50,000 per annum. The salary will also vary depending on the experience and qualifications of the candidate.
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Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions.

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