Platform Experience Associate - Polish Specialist
As a Platform Experience Associate - Polish Language, you will be responsible for reviewing the apps in given time in accordance with the policies set by the client. Investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Maintain optimum utilization during a working shift. Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures. Navigate, search, and download apps from client store on the appropriate devices. Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action and resolve within agreed-upon turnaround times and standards of quality.
Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities
Minimum of 6 months experience in customer service
Ability to work in a fast-paced deadline driven environment
Presentation skills
Record Keeping Skills
Great time management
Content moderator skills
Process Improvement
Driven and self-motivated
Organizational skills
Communication Skills
Problem-solving and resourcefulness
Attention to detail and accuracy
Flexible Approach
According to JobzMall, the average salary range for a Platform Experience Associate - Polish Specialist in 1191 2nd Ave, Seattle, WA 98101, USA is between $41,556 and $63,932.
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