DRO - Content Review Associate

As a Senior Agent, you will assist achieving team goals by supporting the team members with the following: assisting with training activities, answering questions for the team and users. You will have responsibility for achieving your own daily processing targets and for executing some of the more complex delivery items. Assist with training new joiners and Agent team members when required. Mentor new and junior agents on best practices. Identify, recommend and implement process improvements. Proactively asks questions and maintains an awareness of the client’s business, operational activities, and processes within their team area. Communicate relevant information on a timely basis to Associate & Team Leads and escalate issues or complex delivery items when required. Support the sharing of process knowledge and best practices within the team and across the engagement, and can impact and influence others.

According to JobzMall, the average salary range for a DRO - Content Review Associate in 5700 S MoPac Expy, Austin, TX 78749, USA is $48,000 to $62,000 per year. This range may differ depending on the experience and qualifications of the individual.

Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology & operations services and solutions.