Azure Customer Success Manager
The Azure Customer Success Manager will serve as the central point of contact for customers across engagements helping to drive the client’s existing cloud & enterprise consumption through developing and managing customer relationships. The Azure CSM will be empowered to shape customer relationships for a strategic set of the client’s customers and, assist the customers in onboarding, utilization, and consumption, and pursue renewal/expansion opportunities.
1.5 year of experience in a sales/ lead generation role – preferably in the technology industry
Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
Experience working with CRM systems and ability to surface sales/process/technical insights from customer conversations.
Presentation skills
Relationship Management
Technical Documentation
Time Management Skills
Analytical skills (data driven)
Account management skills
Driven and self-motivated
Prioritizing skills
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Azure Customer Success Manager in 800 N Glebe Rd, Arlington, VA 22203, USA is $90,000 to $140,000. This range is based on the local market rate and the experience of the applicant.
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