Quality Assurance Manager

Welcome to ABM Industries! We are currently seeking a highly motivated and experienced Quality Assurance Manager to join our growing team. As a leader in the facility management industry, we are committed to providing the highest level of service and support to our clients. The ideal candidate for this role will possess a strong attention to detail, excellent organization skills, and a passion for ensuring quality standards are met. If you are a dedicated professional with a proven track record in quality assurance, we encourage you to apply and become a part of our dynamic team.

1. Develop and implement quality assurance policies and procedures to ensure consistency and compliance with industry standards.
2. Conduct regular audits and inspections of company processes, services, and products to identify areas for improvement.
3. Collaborate with cross-functional teams to establish quality control measures and resolve any issues or concerns.
4. Train and mentor team members on quality assurance protocols and best practices.
5. Monitor and analyze data to identify trends and patterns, and make recommendations for process improvements.
6. Communicate quality standards and expectations to all team members and hold them accountable for meeting these standards.
7. Conduct risk assessments and develop contingency plans to mitigate potential quality-related issues.
8. Stay up-to-date with industry developments and changes in regulations to ensure compliance and make necessary adjustments to quality assurance processes.
9. Investigate and resolve customer complaints related to quality issues, and implement corrective actions as needed.
10. Maintain accurate records and documentation related to quality assurance activities.
11. Develop and maintain relationships with vendors and suppliers to ensure quality standards are met.
12. Continuously assess and improve the effectiveness of the company's quality assurance program.
13. Lead by example and create a culture of quality excellence within the organization.
14. Collaborate with upper management to develop and achieve quality-related goals and objectives.

According to JobzMall, the average salary range for a Quality Assurance Manager in Philadelphia, PA, USA is $94,000 - $124,000 per year. However, this can vary depending on factors such as the specific industry, company size, and level of experience.

ABM Industries Inc. is a facility management provider in the United States. ABM was founded in 1909 by Morris Rosenberg in San Francisco, CA as a single-person window washing business.