Welcome to ABM Industries, a leading provider of facility solutions across various industries. We are currently seeking a highly motivated and dynamic Account Manager to join our team. As an Account Manager, you will play a crucial role in maintaining and growing our client relationships, ensuring their satisfaction and success. We are looking for a driven individual with excellent communication and interpersonal skills, a strong attention to detail, and a passion for delivering exceptional service. If you are a self-starter with a proven track record in account management, we invite you to apply and become a part of our dedicated and talented team.
- Maintain and grow relationships with existing clients to ensure their satisfaction and success with our services.
- Act as the main point of contact for clients, addressing any inquiries, concerns, or issues in a timely and professional manner.
- Identify opportunities for upselling and cross-selling our services to existing clients.
- Collaborate with the sales team to develop and implement strategies for acquiring new clients.
- Develop and maintain a deep understanding of our clients' industries, needs, and goals.
- Monitor and analyze key performance metrics to assess client satisfaction and identify areas for improvement.
- Prepare and present regular reports to management on client retention, satisfaction, and revenue.
- Coordinate with internal teams to ensure timely and successful delivery of services to clients.
- Stay up-to-date on industry trends, competitive landscape, and market conditions to identify potential opportunities and challenges for clients.
- Act as a brand ambassador for ABM Industries, promoting our services and values to clients and stakeholders.
- Maintain accurate and organized records of client interactions, contracts, and agreements.
- Attend industry events and conferences to network and build relationships with potential and existing clients.
- Mentor and train new account managers as needed.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Proven Track Record Of Meeting And Exceeding Sales Targets And Managing A Portfolio Of Key Accounts.
Minimum Of 3-5 Years Of Experience In Sales Or Account Management, Preferably In The Facilities Services Or Building Maintenance Industry.
Knowledge Of Industry Trends, Best Practices, And Regulations Pertaining To Facilities Services And Maintenance.
Communication Skills
Time Management
Contract Negotiation
Budget management
Team Leadership
Client Relationships
Revenue growth
Problem-Solving
Sales Strategy
Industry Knowledge
Account Retention
Client Satisfaction
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Account Manager in Benicia, CA, USA is $50,000 - $80,000. This range can vary depending on the experience level, industry, and specific company. Account Managers in Benicia may also receive bonuses and commission on top of their base salary, so their total compensation can be higher than the average range.
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ABM Industries Inc. is a facility management provider in the United States. ABM was founded in 1909 by Morris Rosenberg in San Francisco, CA as a single-person window washing business.
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