Abercrombie & Fitch

Brand Representative

Abercrombie & Fitch

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about fashion and looking for an exciting opportunity to represent a well-known brand? Look no further than Abercrombie & Fitch! We are currently seeking a dynamic and outgoing individual to join our team as a Brand Representative. As a Brand Representative, you will play a vital role in our company by embodying the Abercrombie & Fitch brand and providing exceptional customer service to our clients. If you have a love for fashion, a friendly and approachable personality, and a desire to work in a fast-paced environment, we want you on our team! Read on to learn more about the qualifications and responsibilities for this role.

  1. Represent the Abercrombie & Fitch brand in a positive and professional manner at all times.
  2. Provide exceptional customer service to clients, ensuring their needs and requests are met.
  3. Maintain a strong knowledge of current fashion trends and the Abercrombie & Fitch brand identity to effectively communicate with customers.
  4. Actively engage with customers, promoting and selling Abercrombie & Fitch products.
  5. Create a welcoming and friendly atmosphere in the store, making customers feel comfortable and valued.
  6. Maintain a clean and organized store environment, including visual merchandising and restocking of products.
  7. Assist with inventory management and stock replenishment.
  8. Strive to meet and exceed sales goals and targets set by the company.
  9. Collaborate with team members and management to ensure a smooth and efficient operation of the store.
  10. Attend and actively participate in training sessions and meetings to continuously improve product knowledge and customer service skills.
  11. Adhere to company policies and procedures, including but not limited to, cash handling, loss prevention, and inventory control.
  12. Proactively resolve customer complaints and issues, escalating to management when necessary.
  13. Continuously seek opportunities to improve the customer experience and provide feedback to management.
  14. Maintain a professional and polished appearance, following the Abercrombie & Fitch dress code guidelines.
  15. Act as a brand ambassador, promoting the Abercrombie & Fitch brand and values both in and out of the workplace.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Strong Communication Skills: A Brand Representative At Abercrombie & Fitch Should Be Able To Effectively Communicate With Customers And Colleagues, Both Verbally And In Writing.

  • Knowledge Of Fashion And Trends: As A Brand Representative, It Is Important To Have A Good Understanding Of The Latest Fashion Trends And The Abercrombie & Fitch Brand Aesthetic.

  • Customer Service Experience: Prior Experience In Customer Service Roles, Such As Retail Or Hospitality, Is Highly Valued For A Brand Representative At Abercrombie & Fitch. This Includes The Ability To Provide Exceptional Customer Service And Handle Difficult Situations With Professionalism.

  • Team Player: A Brand Representative Should Be Able To Work Well In A Team Environment, As They Will Often Collaborate With Other Team Members To Achieve Sales And Customer Service Goals.

  • Sales Experience: While Not Required, Previous Sales Experience Is Beneficial For A Brand Representative At Abercrombie & Fitch. This Includes Knowledge Of Sales Techniques And The Ability To Meet And Exceed Sales Targets.

Required Skills
  • Communication

  • Time Management

  • Problem Solving

  • Brand Knowledge

  • customer service

  • Merchandising

  • Visual merchandising

  • Teamwork

  • Adaptability

  • Fashion Sense

  • Sales Pitching

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Brand Representative in Austin, TX, USA is $37,000 - $51,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual. Some Brand Representatives may also receive bonuses or commission as part of their compensation package.

Additional Information
Abercrombie & Fitch is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2024
Apply BeforeOctober 17th, 2025
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About Abercrombie & Fitch

Abercrombie & Fitch is an American lifestyle retailer that focuses on casual wear. Its headquarters are in New Albany, Ohio. The company operates two other offshoot brands: Abercrombie Kids and Hollister Co. The company operates 1,049 stores across all three brands.

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