Abercrombie & Fitch

Brand Representative

Abercrombie & Fitch

Schaumburg, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Abercrombie & Fitch, where we value individuality, diversity, and inclusion. We are looking for a passionate and outgoing Brand Representative to join our team and represent our brand with pride. At Abercrombie & Fitch, our brand is more than just clothing - it's a lifestyle. We are seeking individuals who embody our brand and are excited to share it with others. With a focus on customer service and building relationships, our ideal candidate will have a strong understanding of our brand, excellent communication skills, and a desire to create a positive and welcoming environment for all. If you are a team player with a strong work ethic and a love for fashion, we invite you to apply and become a part of our A&F family.

  1. Greet and welcome customers to the store with a positive and friendly attitude.
  2. Educate customers about the Abercrombie & Fitch brand and its values.
  3. Maintain a deep understanding of the brand's products, styles, and trends.
  4. Provide exceptional customer service by assisting customers with product selection and styling.
  5. Build and maintain strong relationships with customers to create a loyal customer base.
  6. Create a welcoming and inclusive environment for all customers.
  7. Maintain store cleanliness and organization to provide a pleasant shopping experience.
  8. Collaborate with team members to achieve sales goals and promote the brand.
  9. Continuously learn and stay updated on the brand's products, policies, and procedures.
  10. Act as a brand ambassador by living out the brand's values and promoting diversity and inclusion.
  11. Handle customer inquiries and complaints in a professional and timely manner.
  12. Consistently meet and exceed sales targets and customer service expectations.
  13. Assist with inventory management and visual merchandising to maintain a visually appealing store.
  14. Follow all company policies and procedures to ensure a safe and productive work environment.
  15. Act as a positive role model for other team members by demonstrating a strong work ethic and team spirit.
Where is this job?
This job is located at Schaumburg, IL, USA
Job Qualifications
  • Sales Experience: A Minimum Of 1-2 Years Of Experience In Retail Sales Or Customer Service Is Preferred. This Will Demonstrate Your Ability To Effectively Communicate With Customers And Drive Sales.

  • Strong Brand Knowledge: As A Brand Representative, You Will Be Responsible For Representing Abercrombie & Fitch And Its Products To Customers. A Thorough Understanding Of The Brand's History, Values, And Current Offerings Is Essential.

  • Excellent Communication Skills: You Will Be Interacting With Customers On A Daily Basis, So Strong Communication Skills Are A Must. This Includes Being Able To Actively Listen, Effectively Convey Information, And Handle Customer Inquiries And Complaints.

  • Fashion-Forward Mindset: Abercrombie & Fitch Is A Fashion-Focused Brand, So Having A Passion For Fashion And Knowledge Of Current Trends Is Important. This Will Allow You To Provide Styling Advice And Make Recommendations To Customers.

  • Team Player: As A Brand Representative, You Will Be Working Closely With A Team To Achieve Sales Goals And Provide Excellent Customer Service. The Ability To Collaborate, Support Your Teammates, And Maintain A Positive Attitude Is Crucial For Success In This Role.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • brand awareness

  • Fashion Knowledge

  • Sales Techniques

  • Trend Forecasting

  • Brand Representation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Brand Representative in Schaumburg, IL, USA is $30,000-$50,000 per year. However, this can vary based on the specific company and the level of experience of the individual. Some companies may offer a higher salary for more experienced and successful brand representatives, while others may offer a lower salary for entry-level positions. Additionally, factors such as commission, bonuses, and benefits can also impact the overall salary for this role.

Additional Information
Abercrombie & Fitch is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2024
Apply BeforeJune 21st, 2025
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About Abercrombie & Fitch

Abercrombie & Fitch is an American lifestyle retailer that focuses on casual wear. Its headquarters are in New Albany, Ohio. The company operates two other offshoot brands: Abercrombie Kids and Hollister Co. The company operates 1,049 stores across all three brands.

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