Senior Manager, Customer Analytics
Are you a skilled leader with a passion for using data to drive business decisions? AbbVie is seeking a dynamic Senior Manager of Customer Analytics to join our team. In this role, you will use your expertise to develop and implement data-driven strategies to enhance our customer experience and drive business growth. If you have a strong background in analytics, exceptional communication and leadership skills, and a drive for innovation, we want to hear from you. Join us in our mission to improve patient lives through data-driven insights.
- Develop and implement data-driven strategies to enhance the customer experience and drive business growth.
- Utilize expertise in analytics to identify key insights and trends that will inform business decisions.
- Lead a team of analysts to collect, analyze, and interpret data from various sources.
- Collaborate with cross-functional teams to understand business needs and develop solutions.
- Communicate complex data and insights in a clear and concise manner to stakeholders at all levels.
- Stay updated on industry trends and best practices in data analytics to drive continuous improvement.
- Use innovative thinking to identify new opportunities and improve processes.
- Develop and maintain strong relationships with internal and external stakeholders.
- Set and monitor performance metrics to measure the success of implemented strategies.
- Train and mentor team members to foster a culture of continuous learning and development.
- Ensure data integrity and accuracy in all analytics processes and outputs.
- Adhere to all regulatory and compliance standards related to data privacy and security.
- Represent AbbVie at industry events and conferences to showcase our data-driven approach.
- Continuously assess and improve data analytics tools and technologies to enhance efficiency and effectiveness.
- Collaborate with senior leadership to align data analytics initiatives with overall business objectives.
Minimum Of 10 Years Of Experience In Customer Analytics Or A Related Field, With At Least 5 Years In A Senior Leadership Role.
Strong Understanding Of Pharmaceutical Or Biotechnology Industry, Including Knowledge Of Market Trends And Competitive Landscape.
Proven Track Record Of Successfully Developing And Implementing Customer Analytics Strategies, Resulting In Measurable Business Impact.
Exceptional Analytical And Problem-Solving Skills, With The Ability To Interpret Complex Data And Provide Actionable Insights.
Excellent Communication And Stakeholder Management Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Present Findings To Senior Leadership.
Strategic Planning
Project Management
Business Intelligence
Data Analysis
Market Research
Data Visualization
Statistical modeling
Team Leadership
Customer segmentation
Customer Experience
Customer Insights
Predict
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Senior Manager, Customer Analytics in Chicago, IL, USA is $122,000 - $168,000 per year. However, this can vary depending on factors such as company size, industry, and level of experience. Some companies may offer higher salaries, especially for candidates with advanced analytics skills and experience.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
AbbVie is an American publicly traded biopharmaceutical company founded in 2013. It originated as a spin-off of Abbott Laboratories.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started