
Manager, People Operations, Knowledge Content and Documentation
Welcome to AbbVie – a global biopharmaceutical company focused on developing advanced medical solutions to improve the lives of patients worldwide. We are seeking a dynamic and experienced Manager of People Operations, Knowledge Content, and Documentation to join our team and help drive our mission forward. In this role, you will play a crucial role in developing and maintaining our knowledge base and documentation, ensuring that our employees have access to accurate and up-to-date information. As a leader in our People Operations team, you will have the opportunity to make a significant impact on our organization by proactively identifying and addressing knowledge gaps, streamlining processes, and fostering a culture of continuous learning and improvement. If you have a passion for creating and organizing information, a strong background in HR and employee relations, and a desire to work in a fast-paced and collaborative environment, we encourage you to apply for this exciting opportunity.
- Develop and maintain a comprehensive knowledge base and documentation system for the organization.
- Ensure that all information in the knowledge base is accurate, up-to-date, and easily accessible to employees.
- Identify and address any knowledge gaps within the organization and proactively work to fill them.
- Streamline processes related to knowledge sharing and documentation to improve efficiency and effectiveness.
- Collaborate with various departments and subject matter experts to gather and organize information for the knowledge base.
- Monitor and analyze usage and engagement of the knowledge base and make recommendations for improvements.
- Lead and manage a team responsible for maintaining the knowledge base and creating new content.
- Stay up-to-date with industry trends and best practices in knowledge management and incorporate them into the organization's processes.
- Provide training and support to employees on how to effectively use the knowledge base and documentation.
- Foster a culture of continuous learning and improvement within the organization.
- Act as a liaison between the People Operations team and other departments to ensure that all processes and procedures are accurately documented.
- Develop and maintain relationships with external partners and vendors related to knowledge management and documentation.
- Ensure compliance with all relevant laws and regulations in regards to knowledge management and documentation.
- Regularly report on the performance and effectiveness of the knowledge base and documentation to senior management.
- Collaborate with the HR team to ensure that all employee relations and HR policies and procedures are accurately documented and easily accessible to employees.
Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams.
Bachelor's Or Master's Degree In Human Resources, Business Administration, Or A Related Field.
Minimum Of 5 Years Of Experience In People Operations, Knowledge Management, Or Documentation Management.
Strong Understanding Of Hr Policies And Procedures, As Well As Experience With Content Management Systems.
Proven Experience In Project Management, With The Ability To Prioritize And Manage Multiple Tasks Effectively.
Change Management
Strategic Planning
Project Management
Performance Management
Knowledge Management
Communication
Team Management
Leadership
Content Creation
Documentation skills
Talent development
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, People Operations, Knowledge Content and Documentation in Chicago, IL, USA is between $80,000 and $120,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual.
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AbbVie is an American publicly traded biopharmaceutical company founded in 2013. It originated as a spin-off of Abbott Laboratories.

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