IT Technical Specialist

Welcome to AbbVie, where we strive to make a difference in people's lives through innovative and life-changing healthcare solutions. As an IT Technical Specialist, you will play a critical role in supporting our mission by providing technical expertise and support to our internal teams. We are looking for a highly skilled and motivated individual with a passion for technology and a desire to continuously learn and grow. If you are a problem-solver with excellent communication skills and a strong understanding of IT systems and processes, we encourage you to apply for this exciting opportunity.

1. Provide technical support: Responsible for providing technical support to internal teams, including troubleshooting issues, answering technical questions, and resolving IT-related problems.
2. Maintain IT systems: Responsible for monitoring, maintaining, and updating the company's IT systems to ensure they are running efficiently and effectively.
3. Train and educate employees: Responsible for training and educating employees on new IT systems and processes to ensure they are able to effectively utilize them.
4. Stay up-to-date with technology trends: Responsible for staying current with technology trends and advancements to ensure the company is utilizing the most up-to-date and innovative solutions.
5. Collaborate with cross-functional teams: Work closely with other departments and teams to understand their technical needs and provide solutions to enhance their productivity and efficiency.
6. Implement new systems and processes: Responsible for implementing new IT systems and processes that align with the company's goals and objectives.
7. Troubleshoot and resolve technical issues: Quickly and efficiently troubleshoot and resolve any technical issues that arise, ensuring minimal disruption to business operations.
8. Develop and maintain documentation: Create and maintain technical documentation, including user guides, manuals, and training materials, to ensure all employees have access to accurate and up-to-date information.
9. Ensure data security and privacy: Responsible for enforcing security protocols and procedures to protect the company's data and systems from potential threats.
10. Continuously improve processes: Identify areas for improvement and implement solutions to streamline processes and enhance overall IT efficiency.
11. Communicate effectively: Maintain clear and open communication with team members and management, providing updates on project progress and any potential issues or concerns.
12. Adhere to company policies: Ensure compliance with company policies and procedures, including IT security protocols, to maintain a safe and secure work environment.

According to JobzMall, the average salary range for a IT Technical Specialist in Chicago, IL, USA is between $60,000 to $120,000 per year. The exact salary will vary depending on factors such as experience, skills, and the company you work for.

AbbVie is an American publicly traded biopharmaceutical company founded in 2013. It originated as a spin-off of Abbott Laboratories.