
Enrollment Specialist
Under the direction of the Enrollment Coordinator, the Enrollment Specialist is primarily responsible for helping people over the phone assess their eligibility and successfully apply for benefit programs including, but not limited to: CalFresh (known federally as Supplemental Nutrition Assistance Program or SNAP), Medi-Cal, Low Cost Utility Assistance, California Alternative Rates for Energy Program (CARE) and other approved application processes.
Ability to work a flexible shift
Prior experience is a plus
Data Entry
Time Management
Customer Service skills
Adaptable
Verbal communication
Detail Oriented
written communication
Problem solver
According to JobzMall, the average salary range for a Enrollment Specialist in Downtown, Santa Ana, CA, USA is $37,000 to $48,000 per year. This figure is based on the average salary from job postings, as of April 2020.
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The Mission of 2-1-1 Orange County is to help people find the help they need by eliminating the barriers to finding and accessing social services in Orange County. For over 28 years, we have connected residents in need to critical social services in Orange County such as housing, job placement, food, and health insurance. With the inception of 2-1-1 in Orange County in 2005, a simple toll free, three digit phone number that is easy to remember, we now connect thousands of individuals and families to needed community based programs, including where to find a community clinic, dental care, immunizations, and prescription assistance, food, homeless shelters, elder and child care, legal services and other resources offered by local nonprofits and government agencies.

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