I am a dedicated, well-rounded leader with over 5 years of experience spanning healthcare operations, laboratory management, data analytics/science, and youth sports programming. I have successfully led complex initiatives including optimizing clinical workflows, launching new lab services, and managing high-performing teams. I possess strong strategic thinking and analytical abilities with excellent communication skills earned through customer relations roles. I am also highly committed to community service through volunteering and youth mentoring. I am continuously expanding my skills in data science, programming, and other technical areas to remain forward-thinking. With my diverse background, passion for learning, and genuine care for helping people, I am positioned to continue excelling in impact-driven healthcare and data science roles.I am a dedicated, well-rounded leader with over 5 years of experience spanning healthcare operations, laboratory management, data analytics/science, and youth sports programming. I have successfully led complex initiatives including optimizing clinical workflows, launching new lab services, and managing high-performing teams. I possess strong strategic thinking and analytical abilities with excellent communication skills earned through customer relations roles. I am also highly committed to community service through volunteering and youth mentoring. I am continuously expanding my skills in data science, programming, and other technical areas to remain forward-thinking. With my diverse background, passion for learning, and genuine care for helping people, I am positioned to continue excelling in impact-driven healthcare and data science roles.

In my role as a data analyst at Elevation AI, I am responsible for researching and analyzing data to inform the development of the company's new telemedicine products and services. Specifically, I collect quantitative and qualitative data from patient records, surveys, social media, and other sources to identify trends, patterns, and insights. I conduct SQL queries on large datasets to analyze telemedicine utilization rates across different regions of the US, enabling Elevation AI to understand the market landscape and identify areas of growth potential.
Leveraging Excel, PowerPoint, and Tableau, I author detailed reports that translate research findings into specific new product recommendations for our telemedicine offerings. My deliverables help Elevation AI develop innovative solutions tailored to patient and provider needs. Additionally, I present my methodology, results, and strategic recommendations on weekly product strategy calls with executives, collaborating cross-functionally to shape the telemedicine workflow.
To ensure successful execution, I manage timelines, tasks, and budgets for major telemedicine research projects using Asana, driving on-time delivery for new product launches. Further, I created automated processes to continuously collect and synthesize industry publications, conference materials, and market reports to keep Elevation AI informed of the latest telemedicine trends. I also wrote Python scripts to gather and analyze directory data on new telemedicine practices nationwide, identifying potential new customers.
By building strong partnerships with product, engineering, and sales, I align research efforts with overarching business goals for telemedicine. This ensures our offerings ladder up to Elevation AI's broader strategic vision. My analytical capabilities and cross-functional leadership on telemedicine research initiatives provide actionable insights that allow Elevation AI to launch differentiated products with strong market fit.

Data Analyst

As Operations Manager at Tesio Health, a mobile in-home testing service delivering comprehensive lab services to senior facilities in Greater Houston, I oversaw day-to-day operations and strategic growth initiatives. I introduced new service lines in brain health and cancer/gene testing to expand our offering. Managing key projects end-to-end, I onboarded new clinicians, procured cutting-edge medical equipment, secured licensure and accreditations for new facilities, and launched in-house labs.
To drive productivity and engagement, I optimized clinical workflow, boosted patient retention, and implemented tracking for quality/utilization KPIs. Serving as a liaison between our medical director and support staff, I facilitated collaboration to improve morale. I also drafted, negotiated, and managed complex contracts with external labs like LabCorp and Quest Diagnostics to maximize value for Tesio.
Leveraging healthcare IT expertise, I rolled out EHR systems like athenahealth and drchrono as well as new tools to enhance care coordination, efficiency, and the patient experience. I oversaw revenue cycle activities including medical billing, accounts receivable, and revenue cycle analysis—utilizing platforms like athenahealth, drchrono, and Excel to maintain accuracy. Partnering with clinicians, I optimized procedure/diagnosis coding and provided ongoing education on evolving guidelines.
As head of lab operations, I managed staffing, scheduling, procurement, quality control, compliance, and new test implementation. I developed workflows to improve productivity and efficiency. Collaborating cross-functionally, I created growth plans and hired lab talent. Throughout my tenure, I ensured adherence to federal regulations and patient privacy. By partnering with HR on hiring and onboarding, I helped attract and retain top talent. My leadership of clinical, operational, and strategic initiatives accelerated Tesio's growth.

Operations Manager

*   In this role, I was a top account manager for the lab. I leveraged my abilities in sales via cold calls/emails, personal and business relationships to obtain contracts to provide the lab’s offerings 
*   Grew lab test volume by over 15% in 6 months by establishing testing relationships with key medical facilities including The Heights Hospital, Skin 101 Medspa, Paradise Living, and over a dozen senior care/hospice organizations
*   Launched outreach program educating clinicians at facilities like The Village, Belmont Village, and Resurge Pain on the value of molecular, wound care, blood, toxicology, and other testing to increase utilization and overall pathology 
*   Maintained strong relationships with existing clients by quickly resolving issues and providing excellent customer service
*   Exceeded annual sales targets by leveraging relationships with decision-makers at major health systems and clinics
*   Implemented CRM system to track client accounts and sales activity across the region, improving rep productivity
*   Conducted in-service presentations on new lab capabilities to large networks like Houston Transitional Care
*   Partnered with marketing to promote new screening options to senior living facilities and hospice organizations

Samuel Boadu

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