Lead Case Manager
Provides operational supervision of Case Managers and HDM Coordinators. Is available to provide consultation, guidance, direction, resource identification, and problem resolution, seeking input from Manager as necessary. Assists in establishing and monitoring procedures which ensure compliance to Older American Act and Community Meals on Wheels OC policies and procedures as pertained to HDM, In Home, and Case Management programs. Leads all training efforts for the Social Services Department, including training of new hires, interns and case managers. Oversees and acts as the lead for internship and volunteers rotating through the Social Services department. Maintains a case load with a special focus on difficult clients. Leads and oversees the case management meetings which includes case consultations, resource management. Acts as the liaison for other departments and outside agencies in communication and services coordination.
Minimum three years’ experience working with older adults
3 years’ experience conducting case management preferred.
Working knowledge of programs and services available in Orange County for seniors preferred.
Customer Relationship Management
MS Excel
MS Word
MS PowerPoint
Case management
Assessment and evaluation skills
Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
According to JobzMall, the average salary range for a Lead Case Manager in 1200 N Knollwood Cir, Anaheim, CA 92801, USA is between $51,858 and $68,031.
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For over 50 years Community SeniorServ Inc. dba Meals on Wheels Orange County has been the largest nonprofit senior nutrition and supportive service provider in Orange County, serving nearly one million meals to over 10,000 at-risk older adults annually. We deliver programs and services that reduce hunger and improve wellness for older adults so that they may live independently in the homes and communities they love.
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