Software Engineer - Capacity & Performance

Remote

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

We are looking for someone who wants to work with our team solving infrastructure capacity and performance challenges to enable our customers to have the best possible experience with Zendesk. You will help us gain insight into the performance characteristics of our products and understand when additional capacity needs to be added to our infrastructure. Work with internal customers to evaluate application performance. Run application load tests and benchmarks. Manage platform capacity by balancing the load on our infrastructure. Analyse trends and events to help us reach data driven decisions about capacity expansion. Help find solution for external customers who may have special use cases and workloads.

Where is this job?

This job opening is listed as 100% remote

Job Qualifications

Experience with Amazon Web Services (AWS)
Familiarity and comfort in a Linux environment
Experience analysing infrastructure capacity; assisting in decisions about timely expansion while keeping costs in mind
Understanding of how to translate benchmark and performance data into capacity forecasts

Required Skills

Python
Scala
Go
Effective Time Management
Kafka streaming
Amazon Aurora

Soft Skills

detail-oriented
Driven and self-motivated
Prioritizing skills
Organizational skills
Flexibility/Adaptability
Verbal and Written Communication

Compensation

According to JobzMall, the average salary range for a Software Engineer - Capacity & Performance is between $70,000 and $130,000. This salary range can vary depending on experience, location, and other factors.

Additional Information

Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedSeptember 8th, 2021

Apply BeforeJune 9th, 2026

This job posting is from a verified source.

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