Account Manager SME

Hello there!Are you looking for an exciting and challenging role in the telecommunications industry? Look no further, because Vodafone is seeking a dynamic and driven individual to join our team as an Account Manager SME. As an Account Manager, you will play a crucial role in managing and growing relationships with our small and medium-sized enterprise customers. We are looking for someone with a strong business acumen, excellent communication skills, and a passion for delivering exceptional customer service. If this sounds like you, read on to learn more about the qualifications and responsibilities for this role.

1. Manage and grow relationships with small and medium-sized enterprise customers.
2. Develop a deep understanding of each customer's business needs and goals.
3. Act as the main point of contact for all customer communication and inquiries.
4. Proactively identify opportunities to upsell and cross-sell products and services to customers.
5. Collaborate with cross-functional teams to ensure timely and effective delivery of services to customers.
6. Develop and maintain a strong knowledge of Vodafone's products and services.
7. Provide exceptional customer service by addressing and resolving any issues or concerns raised by customers.
8. Maintain accurate and up-to-date records of all customer interactions and transactions.
9. Prepare and deliver regular reports and updates on customer accounts to management.
10. Stay updated on industry trends and developments to identify potential business opportunities.
11. Conduct market research to identify potential new customers and business opportunities.
12. Meet and exceed sales targets and objectives set by the company.
13. Represent Vodafone at industry events, conferences, and meetings.
14. Ensure compliance with company policies, procedures, and ethical standards.
15. Continuously strive to improve customer satisfaction and retention.

According to JobzMall, the average salary range for a Account Manager SME in Slobozia, Romania is approximately $40,000-$55,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Additionally, salaries may be affected by factors such as bonuses, benefits, and commission structures. It is important to research and compare salaries from multiple sources to get a more accurate understanding of the salary range for this position in Slobozia.

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.