Are you a tech-savvy problem-solver with a passion for improving healthcare? Look no further, because PruittHealth is seeking a highly skilled IT Services Analyst to join our team! As an IT Services Analyst, you will play a crucial role in maintaining and enhancing our technology systems to support our mission of providing high-quality care to our patients. We are seeking candidates who have a strong technical background, excellent communication skills, and a dedication to continuous learning and innovation. If you are ready to make a meaningful impact in the healthcare industry, we want to hear from you!
- Monitor and maintain all technology systems to ensure they are functioning efficiently and effectively.
- Troubleshoot and resolve any technical issues that may arise, ensuring minimal disruption to daily operations.
- Collaborate with other IT team members to implement new technology solutions and upgrades.
- Conduct regular audits and assessments of technology systems to identify areas for improvement.
- Develop and maintain documentation and procedures for all technology systems.
- Provide technical support and training to staff to ensure they are able to effectively utilize technology systems.
- Stay up-to-date with industry trends and advancements in technology to make recommendations for system improvements.
- Work with external vendors to resolve technical issues and ensure timely delivery of services.
- Take ownership of projects and see them through from planning to implementation and evaluation.
- Communicate effectively with team members and other departments to gather information, identify issues, and collaborate on solutions.
- Maintain a high level of confidentiality and security when handling sensitive data.
- Continuously review and improve processes to increase efficiency and effectiveness.
- Train and mentor junior IT staff to develop their technical skills.
- Adhere to all company policies and procedures related to technology usage and security.
- Act as a liaison between IT and other departments to ensure technology solutions meet their needs and requirements.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 2 Years Experience In It Services Or Technical Support.
Strong Knowledge Of Computer Systems And Networks, Including Hardware, Software, And Troubleshooting.
Excellent Communication And Customer Service Skills.
Ability To Work Independently And In A Team Environment, With A Strong Attention To Detail And Time Management Skills.
Quality Assurance
Project Management
Troubleshooting
Data Analysis
Network Security
Technical Support
Database Management
customer service
Cloud Computing
System integration
Software Configuration
Disaster
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a IT Services Analyst in Norcross, GA, USA is between $60,000 to $80,000 per year. This range may vary depending on factors such as experience, education, and specific job responsibilities.
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PruittHealth is a Southeast regional leader in long-term health care. Since its inception in 1969 as the Toccoa Nursing Center, the PruittHealth community of services has grown to encompass more than 90 post-acute, skilled nursing and assisted living locations, as well as an array of supplementary resources, including home health care, end-of-life care, rehabilitation, veteran care and consultative pharmaceutical services. PruittHealth also offers a variety of business-to-business services.

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