Unit Secretary 2South Inpatient Psych - Faulkner

Are you looking for a rewarding career in the healthcare industry? Do you have a passion for supporting patients and their families during their hospital stay? If so, we have an exciting opportunity for you as a Unit Secretary on our 2South Inpatient Psych unit at Faulkner Hospital, part of the renowned Massachusetts General Hospital network.As a Unit Secretary, you will play a vital role in ensuring the smooth operation of our busy psychiatric unit, providing clerical and administrative support to our interdisciplinary team. This position requires a high level of organization, attention to detail, and the ability to multitask in a fast-paced environment. If you possess these qualities and have experience in a healthcare setting, we encourage you to apply for this position. Join our team and make a positive impact on the lives of our patients and their families.

1. Provide clerical and administrative support to the interdisciplinary team on the 2South Inpatient Psych unit.
2. Maintain accurate and organized patient records, including admissions, discharges, and transfers.
3. Answer phone calls and relay messages to appropriate team members in a timely manner.
4. Schedule appointments and arrange meetings for patients and team members.
5. Monitor and order office supplies to ensure the unit is well-stocked and equipped.
6. Communicate effectively with patients, families, and team members to provide excellent customer service.
7. Collaborate with other unit secretaries to ensure coverage and support for the entire unit.
8. Adhere to all hospital policies and procedures regarding patient confidentiality and information security.
9. Assist in maintaining a clean and safe environment for patients and staff.
10. Participate in unit meetings and contribute ideas for improving processes and procedures.
11. Coordinate and communicate with other departments to ensure smooth patient flow and provide necessary information.
12. Act as a liaison between patients and their families and the interdisciplinary team.
13. Maintain knowledge of and follow all safety protocols and emergency procedures.
14. Attend required trainings and continuously update knowledge and skills related to the position.
15. Provide support and assistance to patients and families during their hospital stay, including answering questions and addressing concerns.

According to JobzMall, the average salary range for a Unit Secretary 2South Inpatient Psych - Faulkner in Jamaica Plain, Boston, MA, USA is $32,000 to $45,000 per year. This range may vary depending on factors such as the individual's level of experience, education, and specific job duties. Additionally, salaries may also be influenced by the specific healthcare facility and its location.

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.