Lowe's

Head Cashier

Lowe's

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Attention all customer service experts! Are you looking for a dynamic leadership role in a fast-paced retail environment? Look no further! Lowe's is seeking a Head Cashier to join our team and oversee our front-end operations. As a Head Cashier, you will be responsible for ensuring our customers receive exceptional service while managing a team of cashiers. If you have a passion for providing top-notch customer experiences, strong communication skills, and previous supervisory experience, we want to hear from you! Join us at Lowe's and become a valuable member of our team.

  1. Oversee Front-End Operations: The Head Cashier will be responsible for managing all aspects of the front-end operations, including cash handling, customer service, and managing the cashiers' schedule.
  2. Provide Exceptional Customer Service: The main responsibility of the Head Cashier is to ensure that every customer receives exceptional service at the checkout. This includes resolving any customer complaints or issues and ensuring a smooth and efficient checkout process.
  3. Manage Cashiers: The Head Cashier will be responsible for managing a team of cashiers, including hiring, training, and scheduling. They will also be responsible for providing guidance and support to the cashiers, ensuring they are following company policies and procedures.
  4. Ensure Compliance: The Head Cashier will be responsible for ensuring all cash handling procedures are followed accurately and that all transactions are recorded correctly. They will also be responsible for monitoring and enforcing compliance with company policies and procedures.
  5. Handle Cash and Transactions: The Head Cashier will be responsible for handling cash and credit card transactions, ensuring accuracy and security at all times. They will also be responsible for preparing daily cash reports and reconciling any discrepancies.
  6. Communicate Effectively: Strong communication skills are essential for the Head Cashier role. They will be responsible for communicating with customers, cashiers, and other team members to ensure a smooth and positive shopping experience for all.
  7. Train and Develop Team Members: The Head Cashier will be responsible for training new cashiers and providing ongoing development and coaching to the team. They will also be responsible for conducting performance evaluations and addressing any performance issues.
  8. Maintain a Safe and Clean Work Environment: The Head Cashier will be responsible for ensuring the front-end area is clean, organized, and safe for both customers and employees. They will also be responsible for reporting any safety hazards or issues to the appropriate personnel.
  9. Follow Company Policies and Procedures: The Head Cashier will be expected to follow all company policies and procedures, including
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Retail Experience: A Minimum Of 2-3 Years Of Experience In A Retail Setting, Preferably In A Supervisory Or Management Role.

  • Strong Customer Service Skills: Excellent Communication And Interpersonal Skills To Effectively Interact With Customers And Handle Any Complaints Or Issues That May Arise.

  • Cash Handling Experience: Familiarity With Handling Large Amounts Of Cash, Processing Transactions, And Managing Cash Drawers.

  • Leadership Abilities: Proven Ability To Lead And Motivate A Team, Delegate Tasks, And Manage Employee Performance.

  • Knowledge Of Lowe's Products And Services: Familiarity With The Products And Services Offered By Lowe's, As Well As The Ability To Provide Knowledgeable Recommendations And Assistance To Customers.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Team Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Problem-Solving

  • Multi-tasking

  • Cash register

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Head Cashier in Phoenix, AZ, USA is between $34,000 and $49,000 per year. This may vary depending on the company, industry, experience level, and other factors. Some head cashiers may also receive additional benefits and bonuses.

Additional Information
Lowe's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Lowe's

Lowe's Companies, Inc., doing business as Lowe's, is an American retail company specializing in home improvement.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started