Legacy Health

Medical Receptionist

Legacy Health

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Legacy Health, a premier healthcare organization striving to provide exceptional patient care. We are currently seeking a highly motivated and compassionate Medical Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere. Your attention to detail and exceptional communication skills will ensure that our patients receive the best possible experience. If you are passionate about making a difference in people's lives and have the necessary qualifications, we invite you to apply for this exciting opportunity.

  1. Greet and welcome patients and visitors in a warm and friendly manner.
  2. Answer incoming calls and direct them to the appropriate department or individual.
  3. Schedule and confirm patient appointments, ensuring accuracy and efficiency.
  4. Obtain and update patient information, including personal and insurance information.
  5. Verify insurance coverage and obtain necessary authorizations.
  6. Collect payments from patients and accurately process payments.
  7. Maintain and update patient records in accordance with company policies and procedures.
  8. Communicate with patients regarding any changes to their scheduled appointments.
  9. Assist patients with completing necessary forms and paperwork.
  10. Collaborate with other team members to ensure smooth patient flow and efficient operations.
  11. Maintain a neat and organized reception area.
  12. Handle inquiries and complaints in a professional and courteous manner.
  13. Follow all privacy and confidentiality policies to protect patient information.
  14. Attend required training and meetings to stay updated on company policies and procedures.
  15. Demonstrate a positive and caring attitude towards patients and coworkers.
  16. Adhere to all safety and infection control protocols.
  17. Perform other duties as assigned by the supervisor.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Medical Receptionist At Legacy Health Should Have A Minimum Of A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Is Capable Of Handling Clerical Tasks Efficiently.

  • Experience In A Medical Setting: Previous Experience Working In A Medical Or Healthcare Setting Is Highly Desirable For This Role. This Includes Experience As A Receptionist, Medical Assistant, Or Other Administrative Roles In A Healthcare Facility.

  • Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Essential For A Medical Receptionist At Legacy Health. This Enables Them To Accurately Schedule Appointments, Communicate With Patients And Healthcare Professionals, And Handle Medical Records.

  • Excellent Communication And Customer Service Skills: As The First Point Of Contact For Patients, A Medical Receptionist At Legacy Health Should Have Excellent Communication And Customer Service Skills. They Should Be Able To Handle Inquiries And Concerns From Patients In A Professional And Empathetic Manner.

  • Proficiency In Computer And Administrative Tasks: A Medical Receptionist At Legacy Health Should Be Proficient In Basic Computer Skills, Such As Data Entry, Email, And Scheduling Software. They Should Also Have Strong Administrative Skills, Including Organization, Time Management, And Attention To Detail.

Required Skills
  • Communication Skills

  • Data Entry

  • Time Management

  • Multitasking

  • customer service

  • Medical Terminology

  • Office Administration

  • Electronic Medical Records

  • Patient Scheduling

  • Insurance Verification

  • Appointment Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Receptionist in Portland, OR, USA is between $27,000 and $41,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or healthcare facility. Some Medical Receptionists may also receive benefits such as health insurance and paid time off.

Additional Information
Legacy Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJuly 8th, 2026
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About Legacy Health

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.

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