J.Crew

Sales Associate

J.Crew

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Sales Associate at J.Crew, you will have the opportunity to combine your passion for fashion with your superior customer service skills. Our Sales Associate position offers you the chance to work in a fast-paced setting with a well-known and respected brand in the fashion industry. To be successful in this role, you will need to have excellent communication skills, a commitment to providing exceptional customer service, and a strong knowledge of J.Crew's products. Additionally, you should be a self-motivated individual with the ability to work both independently and as part of a team. If you believe you have what it takes to join our team, we would love to hear from you!

Responsibilities:

  1. Greet customers in a friendly, professional manner and provide excellent customer service.
  2. Assist customers in selecting items that best meet their needs and provide detailed information on product features and benefits.
  3. Demonstrate an ability to effectively cross-sell and upsell products.
  4. Maintain and organize store displays to promote customer engagement and sales.
  5. Ensure that all merchandise is priced accurately and correctly displayed.
  6. Process customer payments and transactions in a timely manner.
  7. Assist with inventory management and restocking of merchandise.
  8. Respond to customer inquiries and complaints in a prompt and courteous manner.
  9. Participate in promotional events and initiatives to drive sales.
  10. Abide by all J.Crew policies and procedures.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Knowledge Of Product Lines

  • Ability To Work Well In A Team Environment

  • Ability To Work Flexible Hours

  • Familiarity With Cash Register Systems

  • Retail Sales Experience

  • Fashion Knowledge

Required Skills
  • Inventory Management

  • Networking

  • Communication

  • Sales

  • Marketing

  • Product knowledge

  • Problem Solving

  • Negotiation

  • customer service

  • Merchandising

  • Cash Handling

  • Trend Analysis

  • Styling

  • Upselling

  • Organizational

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Sales Associate in Philadelphia, PA, USA is $32,988 - $45,831 per year.

Additional Information
J.Crew is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 1st, 2023
Apply BeforeMay 22nd, 2025
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About J.Crew

J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.

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