Assistant Operations Manager

Welcome to Hyatt, where we prioritize exceptional guest experiences and strive to provide the highest level of service in the hospitality industry. We are currently seeking a highly skilled and motivated Assistant Operations Manager to join our team. As an Assistant Operations Manager, you will play a critical role in supporting the day-to-day operations of our hotel. We are looking for a dynamic individual who is passionate about delivering excellence and has a strong understanding of hotel operations. If you are a self-starter with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity.

1. Support the day-to-day operations of the hotel, ensuring that all departments are functioning efficiently and effectively.
2. Work closely with the Operations Manager to develop and implement strategies for improving guest satisfaction and overall hotel performance.
3. Demonstrate a strong understanding of hotel operations, including front desk, housekeeping, food and beverage, and guest services.
4. Provide leadership and guidance to hotel staff, setting a positive example and fostering a culture of excellence.
5. Monitor and analyze hotel performance metrics, making recommendations for areas of improvement and implementing action plans.
6. Assist in managing and coordinating staff schedules, ensuring adequate coverage and efficient use of resources.
7. Act as a point of contact for guest inquiries and complaints, resolving issues in a timely and professional manner.
8. Collaborate with other departments, such as sales and marketing, to ensure a seamless guest experience and promote the hotel's services and amenities.
9. Train and onboard new team members, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.
10. Maintain a high level of knowledge about the hotel, its services, and local attractions, in order to provide accurate information to guests and enhance their experience.
11. Uphold all company policies and procedures, as well as health and safety regulations, to ensure a safe and pleasant environment for guests and employees.
12. Continuously seek out opportunities for improvement and innovation within the hotel operations, and make recommendations to management.
13. Assist in budget planning and management, ensuring all expenses are within the allocated budget and identifying areas for cost-saving opportunities.
14. Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among all staff members.
15. Represent the hotel in a professional and courteous manner at all times, embodying the company's values and commitment to exceptional guest service.

According to JobzMall, the average salary range for a Assistant Operations Manager in Boca Raton, FL, USA is between $50,000 - $70,000 per year. However, this can vary depending on the specific job duties, experience level, and company size. Some Assistant Operations Manager positions may offer a higher salary or additional benefits such as bonuses or profit sharing. It is also important to consider the cost of living in the Boca Raton area when evaluating salary ranges.

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.