HSBC

Bi-lingual Client Experience Associate

HSBC

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer-focused and bi-lingual individual interested in joining a world-leading financial institution? We are looking for an enthusiastic and motivated individual to join our team as a Bi-lingual Client Experience Associate at HSBC. This is a customer-facing role where you will be responsible for assisting clients in navigating our financial services, making sure to provide a world-class customer experience. You will be expected to be the face of HSBC, representing and promoting the organisation in a positive, professional and welcoming manner. The ideal candidate will be someone with excellent communication and interpersonal skills, a natural customer service inclination, and fluency in both English and a second language. Prior experience in customer service in a financial setting is preferred, but not essential.

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Knowledge Of Banking Products And Services

  • Ability To Multi-Task

  • Bilingual

  • Fluency In Both English And French

  • Strong Customer Service Experience

  • Strong Problem Solving And Analytical Skills

  • Experience Working With Computer Systems And Databases

  • High Level Of Accuracy And Attention To Detail

Required Skills
  • Banking

  • Communication

  • Negotiation

  • customer service

  • Listening

  • Teamwork

  • Social

  • Analytical

  • multilingual

  • Problem-Solving

  • Adaptability

  • Organizational

  • Interpersonal

  • Financial

  • Cross-Cultural

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Bi-lingual Client Experience Associate in New York, NY, USA is $32,000 - $50,000 per year.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2023
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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