Hilton Hotels

Spa Attendant

Hilton Hotels
Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hilton Hotels, where luxury and relaxation go hand in hand. We are currently seeking a dedicated and friendly Spa Attendant to join our team and help create unforgettable experiences for our guests. As a Spa Attendant, you will play a vital role in maintaining the cleanliness and organization of our spa facilities, as well as providing exceptional customer service to our guests. If you have a passion for the hospitality industry, a keen eye for detail, and a warm and welcoming demeanor, we invite you to apply for this exciting opportunity.

  1. Maintain the cleanliness and organization of the spa facilities on a daily basis.
  2. Greet and welcome guests in a friendly and professional manner.
  3. Assist guests with checking in and out of the spa, ensuring a smooth and efficient process.
  4. Provide guests with information about spa services, amenities, and promotions.
  5. Maintain inventory and restock supplies in the spa facilities.
  6. Prepare and maintain treatment rooms for guests, ensuring they are clean and properly stocked.
  7. Assist in scheduling appointments and managing the spa's appointment book.
  8. Handle guest inquiries, complaints, and requests promptly and professionally.
  9. Uphold Hilton's high standards of customer service and ensure guest satisfaction.
  10. Follow all safety and sanitation protocols to maintain a safe and clean environment for guests and staff.
  11. Collaborate with other spa staff to ensure a seamless and enjoyable experience for guests.
  12. Attend and actively participate in training sessions and meetings to enhance skills and knowledge.
  13. Maintain a positive and friendly attitude towards guests and co-workers.
  14. Adhere to company policies and procedures at all times.
  15. Continuously strive to exceed guest expectations and provide an exceptional spa experience.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications

  • Excellent Customer Service Skills: A Spa Attendant At Hilton Hotels Should Possess Exceptional Communication Skills And A Friendly Demeanor To Provide Guests With A Pleasant And Relaxing Spa Experience.

  • Knowledge Of Spa Treatments And Products: Candidates Should Have A Good Understanding Of Various Spa Treatments, Products, And Services Offered At Hilton Hotels To Assist Guests With Their Inquiries And Recommend Suitable Options.

  • Attention To Detail: A Spa Attendant Must Pay Close Attention To Details To Ensure The Cleanliness And Maintenance Of The Spa Facilities, Including Treatment Rooms, Relaxation Areas, And Equipment.

  • Multitasking Abilities: As A Spa Attendant, One Should Be Able To Handle Multiple Tasks Simultaneously, Such As Checking Guests In And Out, Scheduling Appointments, And Restocking Supplies, While Maintaining A Calm And Professional Demeanor.

  • Physical Fitness And Stamina: The Job Of A Spa Attendant Requires Standing For Extended Periods, Lifting And Moving Heavy Objects, And Performing Physically Demanding Tasks. Therefore, Candidates Should Be Physically Fit And Have The Stamina To Handle The Job's Physical Demands.

Required Skills

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Hospitality

  • Teamwork

  • Organization

  • Cleaning

  • Problem-Solving

  • Guest Satisfaction

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spa Attendant in Atlanta, GA, USA is between $21,000 and $35,000 per year. This can vary based on factors such as the specific spa, the individual's experience and qualifications, and the type of services offered at the spa.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeAugust 19th, 2025
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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