At GUESS, we believe that fashion should be bold, fearless, and always on-trend. As a Keyholder at our company, you will play a crucial role in ensuring that our customers have a memorable and enjoyable shopping experience. We are seeking a driven and enthusiastic individual who is passionate about fashion and thrives in a fast-paced retail environment. If you are a natural leader with exceptional customer service skills, we encourage you to apply for this exciting opportunity.
- Greet and engage customers in a friendly and professional manner, representing the GUESS brand and image.
- Assist customers with their shopping needs and provide exceptional customer service at all times.
- Act as a role model for sales associates, leading by example in providing exceptional customer service, product knowledge, and styling advice.
- Train and develop sales associates on company policies, procedures, and brand standards.
- Monitor and maintain store cleanliness, organization, and visual merchandising standards.
- Ensure all sales transactions are accurately processed and all cash handling procedures are followed.
- Communicate effectively with management team and provide feedback on store performance, customer feedback, and product requests.
- Collaborate with management team to create and implement strategies to increase sales and meet store goals.
- Address and resolve customer complaints or issues in a timely and professional manner.
- Assist in inventory management, including receiving and processing merchandise, conducting stock checks, and completing markdowns.
- Ensure compliance with company policies and procedures, including loss prevention measures.
- Manage opening and closing procedures, including cash handling, security, and store maintenance.
- Continuously stay updated on fashion trends and product knowledge to provide styling advice and recommendations to customers.
- Act as a brand ambassador, promoting GUESS and its products through personal style and enthusiasm.
- Uphold a positive and professional attitude at all times, fostering a team-oriented and welcoming work environment.
Strong Leadership Skills: A Keyholder At Guess Must Possess Excellent Leadership Abilities To Effectively Manage And Motivate A Team Of Sales Associates.
Retail Experience: Candidates For A Keyholder Position Should Have Prior Experience Working In A Retail Environment, Preferably In A Similar Fashion Or Apparel Brand.
Customer Service Skills: As A Keyholder, You Will Be Responsible For Ensuring A Positive Shopping Experience For Customers. Therefore, Excellent Customer Service Skills Are Essential.
Organizational Skills: With The Responsibility Of Managing Store Operations And Inventory, A Keyholder Must Have Strong Organizational Skills To Keep Everything Running Smoothly.
Knowledge Of Guess Products: A Keyholder Must Have A Thorough Understanding Of Guess Products, Including Their Features, Quality, And Current Trends, To Effectively Assist Customers And Drive Sales.
Inventory Management
Communication
Time Management
Product knowledge
Problem Solving
Leadership
customer service
Team Building
Cash Handling
Visual merchandising
Retail management
Sales Strategy
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Keyholder in Portland, OR, USA is between $31,000 and $43,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Some Keyholders may also receive additional benefits such as bonuses or commission.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Guess is an American clothing brand and retailer. In addition to clothing for both men and women, Guess markets other fashion accessories such as watches, jewelry, perfumes, and shoes.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started