
Content Analyst
Design, implement and review content framework. Respond to external Customer and internal Sales, Product and Support requests to enrich our catalog with new content according to our published resolution goals Respond to requests to investigate content related issues, identify root cause, and remediate. Conduct and participate in peer reviews to ensure product/feature quality. Provide regular updates on progress and delays encountered during development of content and frameworks. Lead team's technical capabilities and establish best practices for software development to feed into our process/testing improvement program. Conduct research, investigate, and collect data on software and hardware products from various sources and curate the data into the catalog. Advise how data drives customer value, business use cases and decision making. Identify, analyze, and interpret trends or patterns in complex data sets. Track the latest information from the IT market and update/maintain a comprehensive reference catalog with the most up-to-date information.
Experience managing data via API
Familiarity of software licensing including open source and vulnerabilities
Experience working with agile development (Lean, Kanban, Scrum)
Familiarity with SaaS, PaaS and IaaS and Cloud products
Knowledge of databases, API’s, SQL, scripting languages and process automation is advantageous
Javascript
JIRA
Python
Go
SQL skills
Research skills
Release management
Service Now
Time Management Skills
Process Improvement
Verbal communication
written communication
Self-Motivated
Attention to detail
Multi-tasker
According to JobzMall, the average salary range for a Content Analyst in 300 Park Blvd, Itasca, IL 60143, USA is between $45,000 and $75,000. This range is determined by factors such as experience, education, and the specific requirements of the position.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
From on-premises to the cloud, Flexera gives companies clarity into their technology “black hole,” helping business leaders turn insight into successful action. With a portfolio of integrated solutions that deliver unparalleled technology insights, spend optimization and agility, Flexera helps enterprises optimize their technology footprint and realize IT's full potential to accelerate their business.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started