Collection Associate

Are you a highly motivated and detail-oriented individual looking for a challenging and rewarding career in the financial services industry? Look no further than Fidelity National Information- FIS! We are currently seeking a Collection Associate to join our dynamic team and contribute to our mission of providing top-notch services to our clients. As a Collection Associate, you will play a crucial role in helping us achieve our financial goals while providing exceptional customer service. If you have a strong background in collections, excellent communication skills, and a passion for helping others, we want to hear from you! Join our team at Fidelity National Information- FIS and take the next step in your career.

1. Serve as the primary point of contact for clients in need of collections services.
2. Utilize strong communication skills to interact with clients and provide exceptional customer service.
3. Conduct thorough and efficient research to understand clients' financial situations and develop appropriate collection strategies.
4. Work with clients to create payment plans and negotiate payment options.
5. Maintain accurate and organized records of all collections activities.
6. Utilize industry knowledge and best practices to effectively collect outstanding debts.
7. Proactively identify potential collection issues and address them in a timely and professional manner.
8. Collaborate with team members to achieve company-wide financial goals.
9. Stay updated on industry regulations and compliance standards related to collections.
10. Continuously strive to improve processes and procedures to enhance the overall collections process.
11. Demonstrate a strong work ethic and a high level of motivation to achieve individual and team goals.
12. Foster positive relationships with clients and provide personalized support to meet their specific needs.
13. Maintain confidentiality and handle sensitive financial information with discretion.
14. Adapt to changing priorities and handle multiple tasks efficiently.
15. Uphold the company's mission and values in all interactions with clients and colleagues.

According to JobzMall, the average salary range for a Collection Associate in Jacksonville, FL, USA is $30,000-$45,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the Collection Associate is working for. Bonuses and commission may also be included in the salary package.

Fidelity National Information Services, Inc. is an American international provider of financial services technology and outsourcing services. The company offers solutions in retail and enterprise banking, payments, capital markets, asset and wealth management, risk and compliance, treasury and insurance.