FedEx

Computer Technician

FedEx

San Jose, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to FedEx, where we believe in delivering excellence through technology. We are currently seeking a skilled and dedicated Computer Technician to join our team. As a Computer Technician at FedEx, you will play a crucial role in ensuring the smooth operation of our computer systems and network infrastructure. We are looking for someone who is passionate about technology, proactive in problem-solving, and committed to delivering exceptional service. If you have a strong technical background and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity.

  1. Maintain and troubleshoot computer hardware, software, and network systems to ensure smooth operation and minimal downtime.
  2. Proactively identify and resolve technical issues, communicating updates and solutions to relevant stakeholders.
  3. Install, configure, and update software and applications, adhering to company security protocols and best practices.
  4. Collaborate with other IT team members to plan and implement system upgrades and improvements.
  5. Provide technical support to end-users, assisting with password resets, software installations, and other IT-related issues.
  6. Perform routine maintenance and updates on computer systems and network infrastructure.
  7. Keep accurate records of IT inventory, including hardware and software licenses.
  8. Stay updated on current technology trends and advancements, making recommendations for potential upgrades and optimizations.
  9. Adhere to company policies and procedures, including security protocols and data privacy regulations.
  10. Communicate effectively with team members and other departments to ensure a seamless flow of information and efficient problem-solving.
  11. Maintain a high level of professionalism and customer service, delivering exceptional support to all end-users.
  12. Prioritize and manage multiple tasks and projects simultaneously, meeting deadlines and providing timely updates on progress.
  13. Continuously seek ways to improve and optimize computer systems and processes.
  14. Provide training and support to end-users on new technology and software updates.
  15. Adhere to all safety protocols and procedures to ensure a safe and secure work environment.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Knowledge Of Computer Hardware And Software: A Computer Technician At Fedex Should Have A Strong Understanding Of Computer Systems, Components, And Software Applications To Troubleshoot And Repair Any Issues That May Arise.

  • Experience In Network Troubleshooting: As Fedex Relies Heavily On Its Network Infrastructure To Operate, A Computer Technician Should Be Proficient In Diagnosing And Resolving Network-Related Problems.

  • Ability To Multitask And Prioritize: In A Fast-Paced Environment Like Fedex, A Computer Technician Should Be Able To Handle Multiple Tasks Simultaneously And Prioritize Them Based On Urgency.

  • Strong Communication Skills: Effective Communication Is Crucial For A Computer Technician At Fedex As They Will Be Interacting With Employees, Clients, And Vendors To Provide Technical Support And Resolve Issues.

  • Time Management Skills: A Computer Technician Should Be Able To Manage Their Time Efficiently To Ensure Timely Completion Of Tasks And Minimize Downtime For The Company's Computer Systems.

Required Skills
  • Troubleshooting

  • Time Management

  • Attention to detail

  • customer service

  • Network configuration

  • Software Installation

  • Data Backup

  • Technical Knowledge

  • System Diagnostics

  • Virus Removal

  • Hardware Repair

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Computer Technician in San Jose, CA, USA is $45,000 - $75,000 per year. This may vary depending on factors such as experience, education, and specific job duties. Some computer technicians may earn more based on their specialized skills and certifications.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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