Customer Service Representative

"We are seeking a friendly, customer-oriented individual to join our team as a Customer Service Representative at Family Dollar. As a company dedicated to providing affordable products and exceptional customer service, we are looking for someone who shares our passion for helping others. This role requires strong communication skills, attention to detail, and the ability to problem solve in a fast-paced environment. If you are a positive and enthusiastic individual with a passion for delivering top-notch service, we want to hear from you!"

1. Provide excellent customer service to all Family Dollar customers.
2. Greet and assist customers in a friendly and professional manner.
3. Handle customer inquiries, complaints, and requests in a timely and efficient manner.
4. Maintain a positive and helpful attitude towards customers at all times.
5. Accurately process customer transactions, including cash, credit, and check payments.
6. Answer phone calls and respond to emails from customers in a courteous and helpful manner.
7. Keep the store clean, organized, and well-stocked to provide a pleasant shopping experience for customers.
8. Understand and effectively communicate information about Family Dollar products, promotions, and policies to customers.
9. Identify and resolve customer issues, escalating to management when necessary.
10. Collaborate with team members to ensure a smooth and efficient store operation.
11. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
12. Maintain a professional and positive image of the company at all times.
13. Follow all safety and security procedures to protect customers, employees, and company assets.
14. Adhere to company standards and guidelines for customer service.
15. Continuously strive to improve customer satisfaction and loyalty.

According to JobzMall, the average salary range for a Customer Service Representative in Palmdale, CA, USA is between $30,000 and $45,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the individual is working in. Some higher-paying customer service representative roles in Palmdale may have a salary range of $50,000 or more per year.

Family Dollar is an American variety store chain. With over 8,000 locations in all states except Alaska, Hawaii, Oregon and Washington, it is the second largest retailer of its type in the United States.