Express

Associate Relations Specialist

Express

Columbus, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

If you have an eye for detail and a knack for problem-solving, we have an exciting opportunity for you at Express Inc. as an Associate Relations Specialist. In this role, you will have the chance to provide the highest levels of support to our associates while ensuring a positive work environment and compliance with our policies. We are looking for someone with a strong commitment to integrity, a focus on customer service, and excellent organizational skills. If this sounds like you, we’d love to have you join our team.The ideal candidate for this position will have a Bachelor’s degree in Human Resources or a related field, as well as at least three years of experience in human resources or associate relations. We are looking for someone who is able to think strategically and make decisions with confidence, while also being able to communicate clearly and effectively. Above all, we are seeking someone who is passionate about providing an outstanding experience for our associates and playing an integral role in the success of our company.

Responsibilities:

• Provide high-level support and service to associates in accordance with company policies and procedures. • Monitor and enforce compliance with company policies and procedures. • Resolve personnel issues and disputes in a timely and professional manner. • Maintain a positive work environment and foster strong working relationships with associates. • Analyze and recommend changes to current human resources policies and procedures. • Coordinate and manage training initiatives to ensure associates are properly educated on company policies and procedures. • Participate in and lead investigations into employee complaints and grievances. • Create and maintain accurate records of employee relations activity. • Collaborate with management to identify and address opportunities for improvement in the employee experience. • Develop and implement strategies to ensure a positive work environment. • Attend and participate in staff meetings, professional development and training opportunities.

Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Excellent Communication And Interpersonal Skills

  • Ability To Build Relationships

  • Experience In Employee Relations

  • Ability To Handle Confidential Information

  • Knowledge Of Employment Law

  • Understanding Of Hr Best Practices

  • Strong Organizational And Problem-Solving Abilities

Required Skills
  • Budgeting

  • Documentation

  • Performance Management

  • Training

  • Communication

  • Coaching

  • Problem Solving

  • Negotiation

  • Conflict Resolution

  • Relationship Building

  • Employee engagement

  • Collaboration

  • Regulatory compliance

  • Recruiting

  • Interviewing

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Associate Relations Specialist in Columbus, OH, USA is $38,937 - $64,938. This range is based on the salaries reported by those currently employed in this role.

Additional Information
Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 19th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Express

Express is a modern, multichannel apparel and accessories brand, as well as a go-to style destination. From wardrobe essentials to the latest trends, we design clothes for real-life versatility. Express is a brand with a purpose, powered by a styling community. We Create Confidence. We Inspire Self-Expression.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started