ServiceNow Engineer

Welcome to Ernst & Young/ EY, where we believe in harnessing the power of technology to drive innovation and create impactful solutions. As a ServiceNow Engineer, you will play a crucial role in designing, developing, and implementing cutting-edge ServiceNow solutions to support our clients' business needs. We are looking for a highly skilled and motivated individual who possesses a strong passion for technology and a desire to make a difference. If you are a problem-solver with excellent communication and collaboration skills, and have a strong background in ServiceNow, then we want you to join our dynamic team. Keep reading to learn more about the qualifications and responsibilities for this exciting opportunity.

1. Collaborate with cross-functional teams to understand business requirements and design innovative and customized solutions on the ServiceNow platform.
2. Develop and maintain ServiceNow applications, integrations, and workflows in accordance with industry best practices.
3. Perform ServiceNow configuration, customization, and development activities, including scripting, UI development, and data imports/exports.
4. Troubleshoot and resolve technical issues related to ServiceNow, ensuring system stability and performance.
5. Stay up-to-date with the latest ServiceNow features and functionalities and proactively identify opportunities for improvement and optimization.
6. Create and maintain technical documentation and provide training to end-users as needed.
7. Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, and deployment.
8. Collaborate with project managers to ensure timely and successful delivery of projects within scope, budget, and timeline.
9. Continuously review and enhance existing processes and workflows to improve efficiency and effectiveness.
10. Provide technical guidance and mentorship to junior team members to foster their professional growth and development.
11. Communicate effectively with stakeholders to provide regular updates on project progress, risks, and issues.
12. Adhere to company and industry standards, policies, and procedures related to ServiceNow development and implementation.
13. Maintain a high level of professionalism and confidentiality while handling sensitive client information.
14. Continuously evaluate and recommend new tools and technologies to enhance the ServiceNow platform and improve business processes.

According to JobzMall, the average salary range for a ServiceNow Engineer in Phoenix, AZ, USA is between $85,000 to $120,000 per year. However, this can vary depending on factors such as the individual's experience, skills, and the specific company they are working for.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.