Enterprise Rent-A-Car

Customer Experience Representative

Enterprise Rent-A-Car

Kalamazoo, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Customer Experience Representative at Enterprise Rent-A-Car, you will be an integral part of the customer service team, providing exceptional customer service and a positive rental experience for all customers. We are looking for individuals who are friendly, responsible and have a passion for providing outstanding customer service. The ideal candidate will be an excellent communicator, able to remain professional while providing courteous and helpful customer service.To be successful in this role, you should have prior customer service experience, preferably in the car rental industry. You should possess excellent verbal and written communication skills and be able to multitask efficiently. You must also be self-motivated and able to work independently. A valid driver’s license is a must.

Where is this job?
This job is located at Kalamazoo, MI, USA
Job Qualifications
  • Excellent Communication Skills

  • Excellent Organizational Skills

  • Ability To Multi-Task And Prioritize Tasks

  • Ability To Work Under Pressure

  • Ability To Work Well In A Team Environment

  • Strong Interpersonal Skills

  • Computer Literacy And Knowledge Of Customer Service Software

  • Problem-Solving And Conflict Resolution Skills

Required Skills
  • Communication

  • Sales

  • Negotiation

  • Listening

  • Technical

  • Empathy

  • Patience

  • Problem-Solving

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Greeting

  • Customer-Service

  • Conflict-Resolution

  • Knowledge

Soft Skills
  • Communication

  • Leadership

  • Multitasking

  • Problem Solving

  • Public Speaking

  • Time management

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Customer Experience Representative in Kalamazoo, MI, USA is $37,500 to $43,800 per year. This range can vary depending on the company, experience, and qualifications.

Additional Information
Enterprise Rent-A-Car is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 25th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Enterprise Rent-A-Car

Enterprise Rent-A-Car is an American car rental agency headquartered in Clayton, Missouri, in Greater St. Louis. Enterprise is the flagship brand of Enterprise Holdings, which also owns other agencies including Alamo Rent a Car and National Car Rental.

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