DoorDash

Senior Associate, Marketplace - Consumer Strategy & Operations

DoorDash

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At DoorDash, we're on a mission to empower local economies by connecting people with the best of their communities. As a Senior Associate on our Marketplace team, you'll play a crucial role in driving growth and innovation in our consumer strategy and operations. This is a unique opportunity to join a fast-paced and dynamic company that's revolutionizing the way people think about food delivery. We're looking for a driven and strategic thinker with a passion for problem-solving and a strong background in consumer-facing industries. If you're ready to make an impact and help shape the future of our business, we want to hear from you!

  1. Develop and implement strategies to drive growth and innovation in the consumer strategy and operations of DoorDash.
  2. Collaborate with cross-functional teams to identify and execute on opportunities for improvement and optimization in the marketplace.
  3. Monitor and analyze marketplace data to identify trends and make data-driven recommendations for business decisions.
  4. Manage and optimize marketplace operations to ensure efficient and effective delivery of services to consumers.
  5. Build and maintain relationships with key stakeholders, including local businesses and community partners, to strengthen DoorDash's presence in local economies.
  6. Serve as a subject matter expert on the consumer landscape and industry trends, using this knowledge to inform business decisions and drive innovation.
  7. Develop and manage project plans to support the implementation of new initiatives and processes.
  8. Continuously identify and implement strategies to improve the consumer experience and increase customer satisfaction.
  9. Conduct regular market research and analysis to inform decision-making and stay competitive in the food delivery industry.
  10. Mentor and provide guidance to junior team members to support their professional growth and development.
  11. Act as a brand ambassador for DoorDash, representing the company's mission and values in all interactions.
  12. Stay up-to-date on industry developments and trends, and proactively propose new ideas and initiatives to maintain DoorDash's position as a leader in the market.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Consumer Strategy And Operations: This Includes A Strong Understanding Of Consumer Behavior, Market Trends, And Operational Processes Within A Marketplace Environment.

  • Proven Track Record In Driving Growth And Profitability: The Ideal Candidate Should Have A Track Record Of Successfully Implementing Strategies And Initiatives That Have Led To Growth And Increased Profitability In A Marketplace Setting.

  • Strong Analytical And Problem-Solving Skills: The Role Requires The Ability To Analyze Complex Data, Identify Key Insights, And Develop Actionable Recommendations To Improve Marketplace Performance.

  • Excellent Communication And Collaboration Skills: As A Senior Associate, The Candidate Will Be Working Closely With Cross-Functional Teams, Including Product, Sales, And Marketing, To Drive Marketplace Growth. Strong Communication And Collaboration Skills Are Essential For Success In This Role.

  • Leadership And Strategic Thinking: The Senior Associate Will Be Responsible For Developing And Executing Marketplace Strategies, Making Data-Driven Decisions, And Leading Cross-Functional Teams. The Ideal Candidate Should Possess Strong Leadership Skills And The Ability To Think Strategically To Drive Results.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Market Research

  • Sales

  • Budget management

  • Operations Management

  • Customer Relations

  • Market analysis

  • performance tracking

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Associate, Marketplace - Consumer Strategy & Operations in New York, NY, USA is between $90,000 - $130,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries or additional benefits such as bonuses, stock options, and healthcare benefits. It is important to research the specific company and negotiate for a fair salary based on your qualifications and the cost of living in the New York City area.

Additional Information
DoorDash is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About DoorDash

Best local restaurants now deliver. Get breakfast, lunch, dinner and more delivered from your favorite restaurants right to your doorstep with one easy click.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started