Deutsche Bank

Client Service Analyst

Deutsche Bank

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Deutsche Bank, where we strive to provide exceptional client service and build strong relationships with our clients. As a Client Service Analyst, you will play a crucial role in ensuring that our clients receive the highest level of service and support. We are looking for a talented individual who is passionate about delivering excellent client service, has strong analytical skills, and thrives in a fast-paced environment. If you are a self-motivated team player with a keen eye for detail, we encourage you to apply for this exciting opportunity.

  1. Provide exceptional client service: Ensure that clients are satisfied with the service they receive and work to resolve any issues or concerns they may have.
  2. Build strong relationships with clients: Develop a strong understanding of each client's needs and preferences, and maintain regular communication to strengthen the relationship.
  3. Deliver excellent client service: Continuously strive to exceed client expectations and provide a positive experience for all interactions with the bank.
  4. Assist clients with inquiries and requests: Respond promptly and accurately to client inquiries, requests, and concerns, providing solutions and guidance as needed.
  5. Conduct analysis and research: Utilize analytical skills to gather and analyze data, identify trends, and provide insights to improve client service and satisfaction.
  6. Collaborate with team members: Work closely with colleagues to ensure a seamless and cohesive approach to client service, sharing knowledge and best practices.
  7. Maintain client records and documentation: Accurately record and update client information and documentation in the bank's systems.
  8. Stay up-to-date with industry developments: Keep abreast of industry news and developments, and share insights and knowledge with clients to enhance their understanding of the bank's products and services.
  9. Proactively identify opportunities for improvement: Continuously assess client service processes and procedures, and make recommendations for improvement to enhance the overall client experience.
  10. Adhere to bank policies and procedures: Follow all bank policies and procedures, including compliance and risk management measures, to ensure the highest level of service and protection for our clients.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Bachelor's Degree In Finance, Economics, Or A Related Field.

  • 2-3 Years Of Experience In Client Service Or Customer Relations Within The Financial Industry.

  • Strong Understanding Of Financial Products, Markets, And Industry Regulations.

  • Proficiency In Microsoft Excel And Other Financial Software, With The Ability To Analyze And Interpret Data To Provide Insights And Recommendations To Clients.

Required Skills
  • Financial Analysis

  • Data Analysis

  • Communication

  • Market Research

  • customer service

  • Relationship Management

  • Compliance Knowledge

  • Portfolio Management

  • Risk assessment

  • Teamwork

  • Problem-Solving

  • Client Onboarding

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Multitasking

  • Time management

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Analyst in Bengaluru, Karnataka, India is between Rs. 3,00,000 to Rs. 7,00,000 per year. However, this can vary depending on the industry, company size, and level of experience. Some larger companies may offer higher salaries and additional benefits, while smaller companies may offer lower salaries but potential for growth and development.

Additional Information
Deutsche Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedOctober 8th, 2024
Apply BeforeAugust 19th, 2025
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About Deutsche Bank

Deutsche Bank AG is a German multinational investment bank and financial services company headquartered in Frankfurt, Germany, and dual-listed on the Frankfurt Stock Exchange and the New York Stock Exchange. The bank's network spans 58 countries with a large presence in Europe, the Americas, and Asia.

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