Dave & Buster's

Senior Games Technician

Dave & Buster's

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of endless fun and exciting games at Dave & Buster's! We are currently seeking a skilled and passionate Senior Games Technician to join our team and help bring joy to our guests through our wide range of arcade games and attractions. As a Senior Games Technician, you will play a vital role in ensuring the smooth operation and maintenance of our games, while providing exceptional customer service. If you have a love for all things gaming, a knack for troubleshooting, and a desire to work in a fast-paced and dynamic environment, we want to hear from you! Join us as we continue to create unforgettable experiences for our guests at Dave & Buster's.

  1. Operate and maintain arcade games and attractions in a safe and efficient manner.
  2. Perform routine and preventative maintenance on games and equipment.
  3. Troubleshoot and repair technical issues with games and equipment.
  4. Keep accurate records of game maintenance and repair logs.
  5. Provide exceptional customer service to guests, assisting with game play and answering questions.
  6. Train and mentor junior games technicians on proper procedures and techniques.
  7. Monitor game inventory and report any shortages or malfunctions to management.
  8. Adhere to all safety protocols and guidelines while operating and maintaining games.
  9. Stay updated on new games and equipment, and make recommendations for additions or replacements.
  10. Maintain a clean and organized work environment, including game areas and storage areas.
  11. Collaborate with other team members to ensure a seamless guest experience.
  12. Communicate effectively with management regarding any issues or concerns.
  13. Follow all company policies and procedures, including those related to guest service and employee conduct.
  14. Continuously strive to improve technical skills and knowledge related to games and equipment.
  15. Uphold high standards of professionalism and represent the Dave & Buster's brand.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Extensive Knowledge Of Arcade Games And Their Functionality

  • Ability To Troubleshoot And Repair Technical Issues With Games And Equipment

  • Experience Managing A Team And Coordinating Game Maintenance Schedules

  • Strong Communication Skills And Ability To Provide Excellent Customer Service To Guests

  • Knowledge Of Safety Regulations And Procedures For Operating And Maintaining Arcade Games.

Required Skills
  • Communication Skills

  • Inventory Management

  • Troubleshooting

  • Team Management

  • customer service

  • equipment maintenance

  • Event Coordination

  • Problem-Solving

  • Technical Expertise

  • Safety Protocols

  • Adapt

  • Game Programming

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Games Technician in Austin, TX, USA is $55,000 - $80,000 per year. This may vary depending on the specific company, experience level, and skills of the individual.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started