
Senior Games Technician
Welcome to the world of endless fun and exciting games at Dave & Buster's! We are currently seeking a skilled and passionate Senior Games Technician to join our team and help bring joy to our guests through our wide range of arcade games and attractions. As a Senior Games Technician, you will play a vital role in ensuring the smooth operation and maintenance of our games, while providing exceptional customer service. If you have a love for all things gaming, a knack for troubleshooting, and a desire to work in a fast-paced and dynamic environment, we want to hear from you! Join us as we continue to create unforgettable experiences for our guests at Dave & Buster's.
- Operate and maintain arcade games and attractions in a safe and efficient manner.
- Perform routine and preventative maintenance on games and equipment.
- Troubleshoot and repair technical issues with games and equipment.
- Keep accurate records of game maintenance and repair logs.
- Provide exceptional customer service to guests, assisting with game play and answering questions.
- Train and mentor junior games technicians on proper procedures and techniques.
- Monitor game inventory and report any shortages or malfunctions to management.
- Adhere to all safety protocols and guidelines while operating and maintaining games.
- Stay updated on new games and equipment, and make recommendations for additions or replacements.
- Maintain a clean and organized work environment, including game areas and storage areas.
- Collaborate with other team members to ensure a seamless guest experience.
- Communicate effectively with management regarding any issues or concerns.
- Follow all company policies and procedures, including those related to guest service and employee conduct.
- Continuously strive to improve technical skills and knowledge related to games and equipment.
- Uphold high standards of professionalism and represent the Dave & Buster's brand.
Extensive Knowledge Of Arcade Games And Their Functionality
Ability To Troubleshoot And Repair Technical Issues With Games And Equipment
Experience Managing A Team And Coordinating Game Maintenance Schedules
Strong Communication Skills And Ability To Provide Excellent Customer Service To Guests
Knowledge Of Safety Regulations And Procedures For Operating And Maintaining Arcade Games.
Communication Skills
Inventory Management
Troubleshooting
Team Management
customer service
equipment maintenance
Event Coordination
Problem-Solving
Technical Expertise
Safety Protocols
Adapt
Game Programming
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Games Technician in Austin, TX, USA is $55,000 - $80,000 per year. This may vary depending on the specific company, experience level, and skills of the individual.
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Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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