Front Desk/Host

Welcome to Dave & Buster's, the ultimate destination for food, fun, and games! We are looking for a friendly, outgoing individual to join our team as a Front Desk/Host. As the first point of contact for our guests, you will play a crucial role in creating an exceptional experience for everyone who walks through our doors. We are seeking someone who is passionate about providing excellent customer service and has a strong attention to detail. If you are a team player with a positive attitude, we want to hear from you!

1. Greet and welcome guests as they enter Dave & Buster's with a friendly and positive attitude.
2. Serve as the primary point of contact for guests and assist them with any questions or concerns they may have.
3. Maintain a clean and organized front desk area, ensuring a professional and welcoming atmosphere.
4. Manage guest reservations and seating arrangements, ensuring efficient and timely service.
5. Handle cash and credit card transactions accurately and efficiently.
6. Communicate effectively with other team members to ensure a smooth and seamless guest experience.
7. Follow company procedures and protocols to uphold the highest level of customer service.
8. Proactively anticipate and address guest needs and requests to ensure their satisfaction.
9. Assist with event planning and coordination for private parties and special events.
10. Continuously strive to maintain a positive and energetic atmosphere for guests and team members.
11. Uphold and enforce company policies and procedures to ensure a safe and enjoyable environment for all guests.
12. Collaborate with other departments, such as the kitchen and game floor, to ensure a cohesive and exceptional guest experience.
13. Maintain knowledge of all menu items and game offerings to assist guests with their selections.
14. Handle guest complaints and issues in a professional and timely manner, escalating to management when necessary.
15. Attend team meetings and training sessions to stay informed on company updates and changes.

According to JobzMall, the average salary range for a Front Desk/Host in Pittsburgh, PA, USA is $9.70 - $15.00 per hour. This may vary depending on factors such as the specific job duties, experience level, and company size. Additionally, factors such as location, industry, and demand for the position can also impact the salary range. It is always best to research the specific job you are interested in to get a more accurate salary estimate.

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.