Comcast

Xfinity Retail Sales Consultant

Comcast

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a driven and ambitious individual with a passion for sales and customer service? Do you thrive in a fast-paced and dynamic environment? Look no further! We are seeking a highly motivated and customer-focused Xfinity Retail Sales Consultant to join our team at Comcast. As an industry leader in telecommunications and entertainment, we are dedicated to providing exceptional products and services to our clients. In this role, you will have the opportunity to showcase your sales skills and provide top-notch customer experiences while promoting our Xfinity products. If you have a go-getter attitude and the desire to succeed, we want to hear from you! Join our team and take your career to the next level with Comcast.

  1. Actively engage and assist customers in a retail setting to promote and sell Xfinity products and services.
  2. Maintain a thorough understanding of all Xfinity products and services to effectively communicate their features and benefits to customers.
  3. Utilize strong sales techniques to meet and exceed sales goals and targets.
  4. Build and maintain strong customer relationships by providing exceptional customer service and resolving any issues or concerns.
  5. Demonstrate a strong understanding of the competitive landscape and use this knowledge to effectively sell against competitors.
  6. Stay up-to-date on industry trends and changes in products and services to provide accurate and relevant information to customers.
  7. Collaborate with team members and managers to identify opportunities for process improvement and share best practices.
  8. Consistently meet or exceed weekly and monthly sales quotas.
  9. Utilize CRM tools to track and manage customer interactions and sales progress.
  10. Continuously seek out new sales opportunities through networking and prospecting.
  11. Attend training sessions and meetings to stay updated on product knowledge and sales techniques.
  12. Maintain a positive and professional attitude in all customer interactions.
  13. Adhere to company policies and procedures at all times.
  14. Represent Comcast and the Xfinity brand with integrity and professionalism at all times.
  15. Continuously strive to improve sales skills and performance through self-motivation and development.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Sales Skills: A Successful Xfinity Retail Sales Consultant Must Possess Strong Sales Skills To Effectively Identify And Close Deals With Potential Customers. This Includes A Proven Track Record Of Meeting Or Exceeding Sales Targets.

  • Knowledge Of Xfinity Products And Services: The Ideal Candidate Should Have A Thorough Understanding Of Xfinity's Products, Services, And Pricing Plans. This Knowledge Is Crucial In Assisting Customers With Selecting The Best Package For Their Needs.

  • Customer Service Experience: A Xfinity Retail Sales Consultant Must Have Previous Experience In A Customer-Facing Role, Such As Retail Or Hospitality. They Should Be Able To Provide Exceptional Customer Service And Handle Customer Inquiries And Concerns In A Professional And Courteous Manner.

  • Strong Communication Skills: Effective Communication Is Essential In This Role, As Xfinity Retail Sales Consultants Will Be Interacting With Customers On A Daily Basis. They Must Possess Excellent Verbal And Written Communication Skills To Clearly Convey Information About Xfinity's Products And Services.

  • Tech-Savvy: As A Xfinity Retail Sales Consultant, The Candidate Should Be Comfortable Using Technology And Have A Basic Understanding Of Internet And Cable Services. They Should Be Able To Troubleshoot Technical Issues And Provide Basic Technical Support To Customers.

Required Skills
  • Networking

  • Communication

  • Time Management

  • Marketing

  • Product knowledge

  • Negotiation

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Technology

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Xfinity Retail Sales Consultant in Chicago, IL, USA is $40,000 - $60,000 per year. This can vary based on experience, performance, and location.

Additional Information
Comcast is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 26th, 2025
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Comcast

Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

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