ServiceNow Technical Consultant
Welcome to Cognizant! We are currently seeking a highly skilled and experienced ServiceNow Technical Consultant to join our dynamic team. As a ServiceNow Technical Consultant, you will play a crucial role in assisting our clients with their digital transformation journey. Your expertise in ServiceNow platform and strong understanding of ITSM processes will be instrumental in delivering successful solutions. We are looking for individuals who are passionate about technology and thrive in a collaborative and fast-paced environment. If you are ready to take on new challenges and make an impact, we want to hear from you!
- Provide expert technical knowledge and support for the ServiceNow platform.
- Collaborate with clients to understand their business needs and goals.
- Assist clients with their digital transformation journey by identifying and implementing solutions using the ServiceNow platform.
- Utilize strong understanding of ITSM processes to design and deliver successful solutions.
- Stay updated with the latest ServiceNow developments and provide recommendations for improvement.
- Work closely with cross-functional teams to ensure successful delivery of projects.
- Take ownership of technical issues and provide timely and effective resolutions.
- Communicate with clients and stakeholders to provide updates on project progress and gather feedback.
- Conduct trainings and workshops for clients to enhance their understanding and usage of ServiceNow.
- Continuously improve processes and procedures to optimize ServiceNow implementation and support services.
- Demonstrate strong problem-solving skills and the ability to troubleshoot technical issues.
- Collaborate with team members to share knowledge and best practices.
- Keep up with industry trends and advancements in ServiceNow to provide innovative solutions.
- Adhere to project timelines and deliverables to ensure successful project completion.
- Maintain a positive and professional attitude while representing the company to clients and stakeholders.
Bachelor's Degree In Computer Science, Information Technology, Or Related Field.
Minimum Of 3 Years Of Experience As A Servicenow Technical Consultant, Preferably In A Consulting Or Professional Services Firm.
Strong Understanding Of It Service Management (Itsm) Principles And Experience Implementing Servicenow Itsm Solutions.
In-Depth Knowledge Of Servicenow Platform Including Experience With Servicenow Scripting, Integrations, And Custom Application Development.
Servicenow Certifications Such As Certified Implementation Specialist And Certified Application Developer Are Preferred.
Change Management
Project Management
Data Analysis
Problem Solving
Scripting
Business process mapping
Technical Documentation
Workflow design
Servicenow Administration
Integration Development
Service Catalog Design
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a ServiceNow Technical Consultant in Auckland, New Zealand is NZD $90,000 to NZD $120,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry the consultant is working in. More experienced consultants may earn higher salaries, and those working in specialized fields or with in-demand skills may also command higher pay. Additionally, salaries may also vary depending on the cost of living in different areas of Auckland.
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Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services.
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