Retail Front End Supervisor

At Burlington Stores, we strive to make our customers’ shopping experiences as easy and enjoyable as possible. We are seeking a Retail Front End Supervisor to join our team and help us ensure that our store runs smoothly and efficiently. The ideal candidate for this position has strong organizational skills and the capacity to lead a team of associates. A successful Retail Front End Supervisor at Burlington Stores will have excellent communication skills and a passion for customer service.The Retail Front End Supervisor will be responsible for overseeing the cashiers and customer service associates. They will be in charge of training new associates and ensuring that all customer service policies are followed. The Retail Front End Supervisor must be able to manage a large number of people while remaining focused, organized, and approachable. Required Qualifications:• High school diploma or equivalent• Previous retail experience • Excellent customer service skills• Strong organizational and leadership skills• Ability to handle large volumes of people• Knowledge of cash handling procedures• Ability to remain calm under pressure• Flexible availability

Responsibilities:

1. Train and manage a team of cashiers and customer service associates.
2. Monitor customer service policies and ensure that they are being followed.
3. Maintain organization and efficiency of the retail front end area.
4. Handle large volumes of people in a professional and calm manner.
5. Monitor and evaluate cash handling procedures.
6. Ensure excellent customer service at all times.
7. Work in a flexible schedule to meet customer needs.
8. Provide constructive feedback and coaching to associates.
9. Address customer concerns and complaints in a timely manner.
10. Stay up-to-date on retail trends and industry news.

According to JobzMall, the average salary range for a Retail Front End Supervisor in Redlands, CA, USA is $30,000 - $48,000. This range is dependent on factors such as experience, employer, and qualifications.

Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with 631 stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey.