Bath & Body Works

Retail Sales Support

Bath & Body Works

Fremont, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Attention all enthusiastic and customer-oriented individuals! Bath & Body Works is seeking a motivated Retail Sales Support to join our dynamic team. As a key member of our sales team, you will play a vital role in providing exceptional customer service and support to our valued customers. If you have a passion for retail, a friendly demeanor, and a strong work ethic, we want to hear from you! Join us in creating a delightful shopping experience for our customers and be a part of our growing family at Bath & Body Works. See below for the required qualifications."

  1. Provide exceptional customer service by greeting and engaging with customers in a friendly and professional manner.
  2. Assist customers with product inquiries and provide recommendations based on their needs and preferences.
  3. Maintain a thorough knowledge of all Bath & Body Works products and promotions to effectively assist customers.
  4. Process transactions accurately and efficiently using the store's POS system.
  5. Keep the sales floor and displays fully stocked and organized at all times.
  6. Assist in maintaining the overall cleanliness and appearance of the store.
  7. Collaborate with team members to achieve sales goals and targets.
  8. Handle customer complaints and resolve any issues in a timely and satisfactory manner.
  9. Actively participate in training and development programs to continuously improve product knowledge and customer service skills.
  10. Adhere to all company policies and procedures, including safety and security measures.
  11. Flexible to work a variety of shifts, including evenings, weekends, and holidays.
  12. Possess a positive attitude and strong work ethic to contribute to a positive and productive team environment.
  13. Maintain confidentiality of customer information and company data.
  14. Ability to meet and exceed set sales targets and contribute to the overall success of the store.
  15. Ensure all customers leave the store with a positive and memorable shopping experience.
  16. Proactively seek opportunities to upsell and cross-sell products to customers.
  17. Continuously strive to improve customer satisfaction and increase customer loyalty.
  18. Communicate effectively with team members and management to ensure smooth operation of the store.
  19. Uphold the company's brand image and values at all times.
  20. Possess excellent time management skills and ability to prioritize tasks effectively.
Where is this job?
This job is located at Fremont, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Support Job At Bath & Body Works Requires Exceptional Customer Service Skills, Including The Ability To Provide A Positive And Welcoming Atmosphere For Customers, Handle Customer Inquiries And Complaints, And Ensure Customer Satisfaction.

  • Knowledge Of Bath & Body Works Products: Candidates For This Role Should Have A Strong Understanding Of Bath & Body Works Products, Including Their Features, Benefits, And Uses. This Knowledge Will Enable Them To Assist Customers With Product Recommendations And Provide Accurate Information About The Products.

  • Sales Experience: A Successful Retail Sales Support Associate At Bath & Body Works Should Have Previous Sales Experience, Preferably In A Retail Setting. This Experience Will Help Them To Understand The Sales Process, Build Relationships With Customers, And Achieve Sales Targets.

  • Organizational And Multitasking Abilities: Working In A Fast-Paced Retail Environment Requires Strong Organizational And Multitasking Skills. Retail Sales Support Associates At Bath & Body Works Should Be Able To Prioritize Tasks, Handle Multiple Responsibilities Simultaneously, And Maintain A Clean And Organized Work Environment.

  • Team Player: Bath & Body Works Values Teamwork, And Candidates For A Retail Sales Support Role Should Be Able To Work Well With Others And Contribute To A Positive Team Dynamic. This Includes Being Able To Communicate Effectively, Collaborate With Team Members, And Support And Assist Colleagues When Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Visual Displays

  • Product Demonstrations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Support in Fremont, CA, USA is $33,000 - $40,000 per year. This can vary depending on factors such as experience, job duties, and the specific company.

Additional Information
Bath & Body Works is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 24th, 2024
Apply BeforeJune 21st, 2025
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About Bath & Body Works

Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.

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