Welcome to Baskin-Robbins, where we believe in making every moment sweeter for our customers. As a Regional Supervisor, you will play a pivotal role in our success by overseeing the operations of multiple store locations within a specific region. We are looking for a driven and experienced individual who can lead and motivate a team to deliver exceptional customer service and achieve sales targets. If you have a passion for the food industry and a proven track record in management, we would love to have you join our team.
- Oversee the operations of multiple Baskin-Robbins store locations within a specific region.
- Lead and motivate a team to deliver exceptional customer service.
- Ensure that all stores within the region are meeting and exceeding sales targets.
- Train and develop store managers and employees on company policies, procedures, and customer service standards.
- Monitor and analyze sales and operational data to identify areas for improvement and implement strategies to increase profitability.
- Collaborate with other regional supervisors and upper management to develop and implement company-wide initiatives.
- Ensure that all stores are maintaining high levels of cleanliness, organization, and food safety standards.
- Conduct regular store visits and audits to ensure compliance with company policies and procedures.
- Handle escalated customer complaints and resolve issues in a timely and professional manner.
- Conduct performance evaluations and provide feedback to store managers and employees.
- Monitor and control expenses within the region to ensure profitability.
- Stay up-to-date on industry trends and competition within the region.
- Communicate regularly with store managers to ensure consistent implementation of company policies and procedures.
- Collaborate with the marketing team to promote new products and promotions within the region.
- Adhere to all company policies, procedures, and ethical standards.
Previous Supervisory Experience: A Regional Supervisor At Baskin-Robbins Should Have At Least 2-3 Years Of Experience In A Supervisory Role, Preferably In The Food Industry. This Experience Will Demonstrate The Ability To Lead And Manage A Team Effectively.
Strong Communication Skills: As A Regional Supervisor, You Will Be Responsible For Communicating With Store Managers, Employees, And Upper Management. Excellent Communication Skills, Both Written And Verbal, Are Crucial For This Role.
Knowledge Of Baskin-Robbins Products And Procedures: It Is Important For A Regional Supervisor To Have A Thorough Understanding Of Baskin-Robbins Products, Operations, And Procedures. This Knowledge Will Help In Training And Overseeing Store Managers And Ensuring Consistency Across All Locations.
Leadership And Problem-Solving Abilities: A Regional Supervisor Should Possess Strong Leadership Skills, Be Able To Motivate And Inspire A Team, And Have The Ability To Handle Challenges And Solve Problems Effectively.
Flexibility And Adaptability: As A Regional Supervisor, You May Be Required To Travel To Different Store Locations And Work Flexible Hours, Including Nights And Weekends. The Ability To Adapt To Changing Situations And Work In A Fast-Paced Environment Is Essential For Success In This Role.
Communication
Multitasking
Leadership
customer service
Sales management
Business acumen
Teamwork
Organization
Training and Development
Problem-Solving
Decision-Making
Time-Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Cultural Sensitivity
According to JobzMall, the average salary range for a Regional Supervisor in Atlanta, GA, USA is between $62,000 - $79,000 per year. This can vary depending on factors such as the industry, company size, and level of experience. Some Regional Supervisors may also receive additional benefits such as bonuses, commission, and healthcare benefits.
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Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.
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