Assistant Store Manager

Are you a passionate leader with a love for delicious ice cream? Do you have previous experience in retail and a desire to grow in a management role? If so, Baskin-Robbins is looking for you to join our team as an Assistant Store Manager. As the second-in-command of our store, you will play a crucial role in creating a positive and welcoming atmosphere for our customers while also supporting the store manager in daily operations. We are seeking individuals who are team-oriented, customer-focused, and have a strong work ethic. If you are ready to take the next step in your career and have what it takes to help us scoop up success, apply now!

1. Assist the store manager in daily operations, including opening and closing procedures, inventory management, and staff scheduling.
2. Ensure the store is clean, organized, and well-stocked at all times to provide a positive and welcoming atmosphere for customers.
3. Train and mentor new team members on company policies, procedures, and customer service standards.
4. Lead by example and uphold the company's values and standards to provide exceptional customer service and a memorable experience for all customers.
5. Monitor and manage employee performance, providing feedback and coaching as needed to ensure a high-performing and motivated team.
6. Collaborate with the store manager to create and implement strategies to increase sales and meet store targets.
7. Handle customer inquiries, complaints, and issues in a professional and timely manner, striving to resolve them to the customer's satisfaction.
8. Adhere to all food safety and sanitation guidelines to maintain high standards of food quality and safety.
9. Continuously seek opportunities for growth and improvement, both personally and for the store, and actively contribute innovative ideas to enhance operations and customer experience.
10. Maintain a positive and respectful work environment, fostering teamwork and cooperation among all team members.

According to JobzMall, the average salary range for a Assistant Store Manager in Quincy, MA, USA is $41,000-$51,000 per year. This can vary depending on the size and location of the store, as well as the specific job duties and experience of the individual. Some Assistant Store Managers may also receive bonuses or other benefits as part of their compensation package.

Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.