Bank of America

Financial Center Assistant Manager

Bank of America

East Haven, CT, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and experienced banking professional looking for the next step in your career? Look no further! Bank of America is seeking a motivated and skilled individual to join our team as a Financial Center Assistant Manager. In this role, you will have the opportunity to lead a team and provide exceptional customer service while helping clients achieve their financial goals. We are looking for someone with a strong background in banking and a passion for helping others succeed. If you are a proactive, organized, and customer-focused individual, we want to hear from you!

  1. Lead and manage a team of financial center staff members to ensure the delivery of high-quality customer service and achievement of financial goals.
  2. Provide guidance and support to team members, including coaching, training, and performance evaluations.
  3. Cultivate and maintain positive relationships with clients, understanding their financial needs and providing appropriate solutions.
  4. Monitor and analyze financial center metrics to identify areas for improvement and implement strategies to increase efficiency and effectiveness.
  5. Ensure compliance with all banking regulations and policies, maintaining a high level of integrity and accuracy in all transactions.
  6. Develop and implement marketing and business development strategies to attract and retain clients.
  7. Collaborate with other departments and teams within the bank to achieve overall organizational goals.
  8. Stay updated on industry trends and changes, and make recommendations for improvements to processes and procedures.
  9. Handle escalated customer inquiries and complaints, resolving issues in a timely and professional manner.
  10. Conduct regular audits and reviews to maintain accuracy and security of financial center operations.
  11. Assist in the development and implementation of training programs for new hires and ongoing development for existing team members.
  12. Foster a positive and inclusive work environment, promoting teamwork and collaboration among team members.
  13. Represent the bank in the community by participating in events and building relationships with local businesses and organizations.
  14. Maintain confidentiality of sensitive client and bank information at all times.
Where is this job?
This job is located at East Haven, CT, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or Related Field.

  • Knowledge Of Financial Products And Services, Including Lending, Investments, And Insurance.

  • Minimum Of 2-3 Years Of Experience In Retail Banking Or Financial Services.

  • Strong Leadership Skills With The Ability To Motivate And Manage A Team.

  • Excellent Communication And Customer Service Skills, With The Ability To Build And Maintain Relationships With Clients.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Coaching

  • Marketing

  • Problem Solving

  • customer service

  • Analytical Thinking

  • Financial Management

  • Relationship Building

  • Cash Handling

  • Team Leadership

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Financial Center Assistant Manager in East Haven, CT, USA is between $45,000 and $60,000 per year. This may vary depending on the specific company, location, and level of experience of the individual. Some factors that can affect salary include the size and success of the financial center, the responsibilities and duties of the assistant manager, and the overall compensation and benefits package offered by the employer.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2024
Apply BeforeJune 21st, 2025
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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