Credit Assistance Specialist

At Bank of America, we are committed to helping our customers achieve their financial goals. We are looking for an experienced Credit Assistance Specialist to join our team and provide outstanding customer service and support to our clients. The ideal candidate will have excellent customer service and communication skills, a solid understanding of credit related products, and a passion for helping people.We are looking for a motivated self-starter who is able to work independently and as part of a team. This position requires the ability to multi-task, prioritize tasks, and handle difficult customer situations with professionalism and poise. The Credit Assistance Specialist must be knowledgeable in credit counseling and have an understanding of federal and state regulations regarding credit and lending.The successful candidate will be a highly organized individual who is detail-oriented, has strong problem-solving skills, and is able to handle a fast-paced work environment. He or she must possess a strong work ethic and be able to work collaboratively with other departments to ensure customer satisfaction.

Responsibilities:

1. Provide excellent customer service and support to Bank of America clients
2. Possess excellent customer service and communication skills
3. Understand credit related products and have a passion for helping people
4. Demonstrate the ability to multi-task, prioritize tasks and handle difficult customer situations with professionalism and poise
5. Be knowledgeable in credit counseling and have an understanding of federal and state regulations regarding credit and lending
6. Exhibit a high level of organization and detail-orientation
7. Possess strong problem-solving skills
8. Be able to work in a fast-paced work environment
9. Demonstrate a strong work ethic and be able to work collaboratively with other departments to ensure customer satisfaction.

According to JobzMall, the average salary range for a Credit Assistance Specialist in Plano, TX, USA is $31,000 to $61,000 per year.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.