Client Service Coordinator

We’re looking for an enthusiastic, customer-focused Client Service Coordinator to join the Banfield Pet Hospital team! As a key member of our hospital, you’ll have the chance to make a real difference in the lives of our furry friends and their owners. You’ll get to combine your passion for animals with your desire to provide top-notch customer service.To be successful in this role, you should have excellent communication and problem-solving skills, as well as a warm personality and an understanding of the importance of customer service. In addition, you should have a strong interest in animals and their care. If you’re excited about the opportunity to work with pets and pet owners, please read on!

Responsibilities:

• Provide excellent customer service to pet owners and their furry friends • Handle customer inquiries and complaints in a professional and courteous manner • Listen to customers' needs and meet their expectations • Respond promptly to customer inquiries and requests • Ensure customer satisfaction by providing accurate information on veterinary services and pet care • Process payments and coordinate with other departments to ensure smooth customer experience • Maintain strong relationships with customers to ensure repeat business • Act as a liaison between clients and the pet hospital staff • Work with veterinary technicians and veterinarians to ensure all pets are receiving the best care possible • Assist with scheduling appointments, taking payments, and providing pet owners with relevant information on pet care and services • Monitor inventory levels and order supplies as needed • Maintain client records and other information in accordance with applicable regulations

According to JobzMall, the average salary range for a Client Service Coordinator in Seattle, WA, USA is $37,000 - $45,000 per year. Salary estimates are based on 8 salaries submitted anonymously to JobzMall by Client Service Coordinator employees in Seattle, WA.

Banfield Pet Hospital is a privately owned company based in Vancouver, Washington, United States, that operates veterinary clinics. Part of the Mars, Incorporated family of companies, Banfield owns clinics in the United States, Mexico, and the United Kingdom.