Account Protection Specialist

At American Express, we are committed to protecting our customers' financial well-being. We are looking for an Account Protection Specialist who is passionate about this mission and will work to ensure the safety and security of our customers. The ideal candidate will have a strong attention to detail and exceptional customer service skills. If you are a self-starter with a proven track record of success, we want to hear from you!The Account Protection Specialist will be responsible for monitoring customer accounts, identifying suspicious activity, and taking appropriate action to prevent financial loss. The successful candidate will be organized, analytical, and have the ability to interpret data quickly and accurately. They must be able to communicate effectively with customers, colleagues, and other stakeholders.Required qualifications include:• Bachelor’s degree in a related field• At least 3 years of experience in customer service• At least 1 year of experience in fraud prevention• Experience in the financial industry• Strong analytical and problem-solving skills • Excellent communication and interpersonal skills• Ability to work in a fast-paced environment

Responsibilities:

1. Monitor customer accounts for any suspicious activity.
2. Analyze data quickly and accurately to identify potential financial loss.
3. Take appropriate action to prevent financial loss.
4. Communicate effectively with customers, colleagues, and other stakeholders.
5. Provide exceptional customer service.
6. Maintain a strong attention to detail.
7. Work in a fast-paced environment.
8. Adhere to all applicable laws and regulations related to fraud prevention.

According to JobzMall, the average salary range for a Account Protection Specialist in Salt Lake City, UT, USA is $42,000 - $67,000 per year. This salary range is based on the experience and educational qualifications of the candidate. The salary range may vary depending on the size and type of employer.

Account Protection Specialists in Salt Lake City, UT, USA work in the financial services industry to protect the assets of their clients from risks and theft. They develop and implement security measures in order to protect customer accounts and data from unauthorized access and fraudulent activities. They also monitor customer accounts for suspicious activity, investigate and report any incidents, and take corrective action when necessary.

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.